Operations Supervisor: Driver Performance, Hiring & Dispatch

Kenan Advantage Group; Gainesville (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Kenan Advantage Group in Gainesville, GA is seeking a supervisor to assist in terminal operations. The role focuses on supervising drivers, hiring new drivers, and coordinating with dispatchers to resolve delivery issues and staffing needs.

The position involves PTO approvals, vacation scheduling, and helping forecast terminal performance while ensuring asset utilization. Strong communication and basic MS Office skills are required.

Qualifications

• Bachelor's degree in business related field or equivalent business experience in the transportation industry.
• Excellent conflict resolution skills.
• Effective oral, written and interpersonal communication skills with the ability to influence.
• Basic understanding of Microsoft Office.

Responsibilities

• Supervise performance of drivers.
• Conduct interviews and hire drivers.
• Work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints, etc.
• Approve/Deny driver PTO requests, manage annual vacation schedule, create weekly driver schedule for dispatch.
• Assist in the forecasting of terminal performance and analyze terminal financial information.
• Ensure maximum asset utilization.

Skills

Conflict resolution

Communication skills

Education

Bachelor's degree in business related field

Tools

Microsoft Office

Job description

Kenan Advantage Group in Gainesville, GA is seeking a supervisor to assist in terminal operations. The role focuses on supervising drivers, hiring new drivers, and coordinating with dispatchers to resolve delivery issues and staffing needs.

The position involves PTO approvals, vacation scheduling, and helping forecast terminal performance while ensuring asset utilization. Strong communication and basic MS Office skills are required.