Operations Supervisor (Dining Hall Fairchild AFB)

skookum; Washington; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) retirement plan

Life & Short-Term Disability

Flexible Spending Accounts

11 paid federal holidays

Vacation accrual

Tuition assistance

Professional development

EAP

Public Service Loan Forgiveness (FT)

Job summary

Tessera is hiring an Operations Supervisor for the Dining Hall at Fairchild AFB in Airway Heights, WA. The role oversees daily dining facility operations, leads staff, ensures compliance, and maintains safety and quality standards in a military contract environment.

The position requires a positive, proactive leader with 2+ years in custodial/ops and 1+ year in supervision, plus a valid Enhanced Driver's License for site access. Competitive benefits accompany the non-exempt full-time schedule.

Qualifications

• 2+ years of custodial, janitorial, or facilities operations experience.
• 1+ year of supervisory or lead experience preferred.
• Strong knowledge of custodial procedures, floor care equipment, and cleaning chemicals.
• Understanding of workplace safety standards, PPE use, and compliance practices.
• Experience with scheduling, staffing coordination, and workforce support.

Responsibilities

• Assist the Site Manager in directing and overseeing daily dining facility operations to ensure efficient, high-quality food service and contract compliance.
• Supervise dining facility personnel, providing guidance and performance feedback to foster a productive, customer-focused environment.
• Monitor service quality and operational performance to meet contract requirements and metrics.
• Prepare for and respond to health, sanitation, and government inspections, documenting findings and corrective actions.

Skills

Supervisory experience

Scheduling

Communication

Leadership

Safety compliance

Tools

Floor care equipment

Job description

Operations Supervisor (Dining Hall Fairchild AFB)

Location: Airway Heights, Washington (Fairchild Airforce Base Dining Halls)

Type: Non-Exempt

Work Schedule: Full-Time/ weekdays & weekends / 11:30 am - 8:00 pm (This position requires driving + Enhanced Driver's License)

Compensation: $23.66 - $23.66 per/hour

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of an Operations Supervisor at Tessera include:

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is seeking a Hard Working and Motivated Operations Supervisor with a positive attitude.

Typical duties include but are not limited to:

• Assist the Site Manager in directing and overseeing daily dining facility operations to ensure efficient, high-quality food service and contract compliance.
• Supervise, lead, and support dining facility personnel, providing guidance, coaching, and performance feedback to promote a productive and customer-focused work environment.
• Ensure dining facilities are maintained in a clean, safe, sanitary, and orderly condition in accordance with military, federal, company, and food service standards.
• Monitor service quality and operational performance to ensure contract requirements, customer expectations, and performance metrics are consistently met.
• Conduct routine facility, sanitation, safety, and quality assurance inspections; identify deficiencies and implement corrective actions in a timely manner.
• Assist in preparing for and responding to health, sanitation, and government inspections, ensuring all findings are resolved and properly documented.
• Manage inventory levels of supplies, equipment, and materials; conduct periodic inventories and maintain accurate records.
• Inspect equipment and facility assets to ensure proper operation, safety, and preventive maintenance requirements are met.
• Maintain and ensure accessibility of Safety Data Sheets (SDS) and chemical management documentation in accordance with regulatory requirements.
• Collaborate with Air Force leadership, Culinary Specialists, and contract stakeholders to support mission requirements and maintain exceptional customer service.
• Develop and adjust employee schedules to ensure adequate staffing levels and operational coverage while meeting contract requirements.
• Monitor cashier operations and accountability processes to ensure accuracy, compliance, and adherence to established procedures.
• Provide onboarding, training, mentoring, and ongoing development opportunities for employees to enhance performance and support professional growth.
• Address employee concerns and performance issues in partnership with the Site Manager and Human Resources, ensuring fair and consistent application of company policies.
• Maintain accurate employee records, training documentation, attendance records, timekeeping, and workplace incident reports.
• Assist with payroll and timekeeping functions to ensure employee hours are accurately recorded and submitted.
• Partner with Vocational and Rehabilitation staff to support employee success through assessments, training plans, accommodations, and performance development initiatives.
• Ensure the proper issuance, accountability, security, and return of company and government-owned property, including keys, vehicles, communication devices, and equipment.
• Serve as a working supervisor by providing hands‑on operational support as needed to ensure successful completion of daily dining facility operations.
• All Other Duties as Assigned.

Qualifications:

• 2+ years of custodial, janitorial, or facilities operations experience required.
• 1+ year of supervisory or lead experience preferred.
• Strong knowledge of custodial procedures, floor care equipment, and cleaning chemicals.
• Understanding of workplace safety standards, PPE use, and compliance practices.
• Experience with scheduling, staffing coordination, and workforce support.
• Strong communication and leadership skills with the ability to work effect