Operations Supervisor-Cross Roads

Victoria's Secret; Minnesota; On-site; USD 42,000 - 60,000; Full time

Job summary

Victoria's Secret is seeking an Operations Supervisor to support store readiness and execute operational plans. The role reports to the Store Manager and collaborates with cross-functional partners to ensure seamless execution.

The position emphasizes leading by example, coaching associates, and maintaining visual merchandising standards while upholding company policies and procedures.

Qualifications

• Experience in retail operations preferred.
• Ability to lead a small team and coach others.
• Strong attention to inventory accuracy and loss prevention.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary by store size and business complexity.

Skills

Stock control

People leadership

Customer service

Safety compliance

Tools

POS systems

Job description

Description

A Victoria's Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned