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Operations Supervisor - Assembly Dept

LSG Sky Chefs

Des Plaines (IL)

On-site

USD 57,000 - 73,000

Full time

10 days ago

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Job summary

An established industry player in airline catering is seeking an Operations Supervisor for its Assembly Department. This role is crucial for ensuring the efficient preparation of high-quality meal components while adhering to safety and quality standards. The ideal candidate will lead a dynamic team, drive continuous improvement, and collaborate across departments to meet operational goals. This is a fantastic opportunity to make a significant impact in a fast-paced environment where your leadership and problem-solving skills will shine. Join a team dedicated to excellence and innovation in the culinary experience for airline passengers.

Qualifications

  • Bachelor's degree or equivalent knowledge required.
  • 1-3 years of related work experience preferred.
  • Ability to develop others and achieve productivity goals.

Responsibilities

  • Supervise daily production activities and lead frontline team members.
  • Ensure compliance with food safety standards and operational KPIs.
  • Document and implement improvements in department processes.

Skills

Problem-solving skills
Leadership skills
Interpersonal skills
Communication skills
Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

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Job Details

Job Title: Operations Supervisor - Assembly Dept

Job Location: Des Plaines-USA-60016

Work Location Type: On-Site

Salary Range: $57,774.71 - 72,218.39

About Us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose

The Operations Supervisor for the Assembly Department ensures the efficient and timely preparation of high-quality airline meal components, adhering to customer specifications, food safety standards, and operational KPIs. Responsibilities include supervising daily production activities, leading and developing frontline team members, and driving continuous improvement in a fast-paced, high-volume environment. The role involves collaboration with cross-functional departments to uphold quality, safety, and productivity standards, fostering a culture of teamwork, accountability, and operational excellence. This position is fully on-site at 200 E Touhy Ave, Des Plaines, IL 60018.

Main Responsibilities
  1. Ensure proper organization, staffing, and direction of the responsible area to meet delivery times.
  2. Schedule and control staff to meet labor productivity and overtime targets.
  3. Ensure compliance with all government regulatory standards (e.g., FDA, USDA, OSHA, EPA, DOT, HACCP).
  4. Document and follow up on department processes to implement improvements.
  5. Ensure on-time and accurate production/catering of all flights.
  6. Monitor and ensure compliance with safety regulations.
  7. Perform other duties as necessary.
Leadership
  1. Guide, motivate, and develop staff within HR policies.
  2. Embed company values and management principles within the department.
  3. Manage productivity hours and costs; initiate corrective actions when needed.
  4. Support initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety, and Production systems.
Knowledge, Skills, and Experience
  1. Bachelor’s degree or equivalent knowledge.
  2. 1-3 years of related work experience.
  3. Problem-solving and leadership skills.
  4. Strong interpersonal and communication skills.
  5. Ability to develop others and achieve productivity goals.
  6. Working knowledge of OSHA, GMP, FDA, USDA, EPA regulations.
  7. Excellent verbal, written, and organizational skills; ability to multi-task.
  8. Proficiency with Microsoft Office and Windows-based applications.
Additional Information

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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