Operations Supervisor - Equipment and Sanitation Dept

LSG Lufthansa Service Holding AG; Des Plaines (IL); On-site; USD 57,000 - 73,000; Full time

Job summary

An established industry player in airline catering seeks an Operations Supervisor for its Equipment and Sanitation department. This pivotal role involves leading day-to-day operations, ensuring compliance with safety regulations, and driving continuous improvement. The ideal candidate will possess strong leadership and problem-solving skills, with a commitment to excellence and innovation. Join a dynamic team dedicated to delivering exceptional service and culinary experiences across North and Latin America. If you are passionate about operational effectiveness and team development, this is the perfect opportunity for you.

Qualifications

• Bachelor's degree or equivalent knowledge required.
• 1-3 years of related work experience required.

Responsibilities

• Lead and support day-to-day activities in equipment handling and sanitation.
• Ensure compliance with safety regulations and government standards.
• Guide, motivate, and develop staff within HR policies.

Skills

Problem solving

Leadership skills

Interpersonal skills

Communication skills

Organizational skills

Education

Bachelor’s degree or equivalent knowledge

Tools

Microsoft Office

Windows-based computer applications

Job description

Job Title: Operations Supervisor - Equipment and Sanitation Dept
Job Location: Des Plaines-USA-60016
Work Location Type: On-Site
Salary Range: $57,774.71 - 72,218.39

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Operations Supervisor for our Equipment and Sanitation department is responsible for leading and supporting day-to-day activities related to equipment handling and sanitation processes. This role ensures that all cleaning, maintenance, and distribution tasks are performed efficiently, safely, and in compliance with company policies and quality standards. The supervisor manages a team, monitors workflow, and drives continuous improvement to support overall operational effectiveness.

Main Accountabilities

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United States Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• In addition, one to three years of related work experience required
• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Good knowledge of Microsoft Office and Windows-based computer applications

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.