Operations Supervisor - Acute

SummitStone Health Partners; Fort Collins (CO); On-site; Full time

Job summary

A leading healthcare provider in Fort Collins seeks an Operations Supervisor to ensure effective clinic operations. The role requires overseeing staff, implementing best practices in patient care, and fostering team development. Candidates should have supervisory experience in healthcare and a commitment to community service.

Qualifications

• More than two years in healthcare operations required.
• Experience providing direct supervision needed.
• Bilingual/bi-cultural preferred.

Responsibilities

• Oversee day-to-day operations of clinics.
• Develop and mentor team members.
• Manage staffing schedules and ensure coverage.

Skills

Supervision

Crisis Management

Communication

Education

High school diploma or GED

Job description

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SummitStone Health Partners provided pay range

This range is provided by SummitStone Health Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $28.80/hr

• Salary Range: $24.00 - $28.80 per hour, based on relevant years of experience
• Location: Fort Collins, Colorado at the Longview campus
• Status: Full time- 40 hours per week
• Hours: Monday – Wednesday, every other weekend 7:30AM – 6:00PM
  
  

• Salary Range: $24.00 - $28.80 per hour, based on relevant years of experience
• Location: Fort Collins, Colorado at the Longview campus
• Status: Full time- 40 hours per week
• Hours: Monday – Wednesday, every other weekend 7:30AM – 6:00PM
  
  

Employees working at locations operating 24/7 earn a differential. Shift differentials are also available for evenings, nights, weekends and holidays.

Role Overview

Responsible for overseeing day-to-day operations of SummitStone clinics to ensure the successful delivery of administrative, clinical, and medical service lines. The Operations Supervisor provides leadership and development opportunities for operations team members and serves as a resource and role model for all staff members.

Essential Duties

• Supervise, develop, and foster team values with staff; recognize and reward staff as appropriate, act as a role model, provide support, identify development opportunities, and remove barriers.
• Acts as a subject matter expert and super-user for client registration, insurance, and scheduling workflows. Takes responsibility for maximizing clinic capacity by identifying scheduling gaps and developing solutions to improve the client’s experience.
• Provides ongoing education and training for all team members, ensuring employees meet all competency requirements, including customer service expectations and all relevant policies. Creates and maintains existing training materials
• Acts as a subject matter expert for CPI and de-escalation techniques. Guides and leads staff through crisis management while upholding agency values and established processes. Train direct reports on crisis intervention protocols and ensure that the best practice protocols are being followed in response to crisis incidents.
• Prepares monthly staffing schedules for all employees and ensures all areas have adequate coverage for each shift every day. Reviews and approves staff timekeeping on a daily basis for direct reports
  
  

Required

• High school diploma or completion of G.E.D. required
• More than two years of experience in a related position in healthcare or behavioral healthcare operations are required
• More than one year of experience providing direct supervision to staff or overseeing a team required
  
  

Highly Desired

• More than three years of experience in a customer-service or client-facing position preferred
• Experience with high acuity care, desirable
• Bilingual/bi-cultural preferred
  
  

Longview Campus is the new Acute Care Behavioral Health facility which serves Larimer County residents in need of urgent help with mental health and/or substance use disorders. SummitStone has the privilege of partnering closely with Larimer County on this venture.For more information click HERE .

At SummitStone Health Partners, we strive to foster trust, empower recovery, and inspire hope to strengthen and enrich our Northern Colorado community.

We need your help to make this vision a reality.

We are committed to fostering a diverse and inclusive environment where everyone can be their authentic self. We actively seek team members with a variety of backgrounds, identities, and experiences, and we honor the whole self—embracing differences in race, ethnicity, ability, age, gender, sexual orientation, spiritual beliefs, socioeconomic status, language, and the many intersections of identity. We invite everyone to be part of our journey and proudly serve as an equal opportunity employer.

Please visit summitstone.org for more information about who we are.

Total Rewards

At SummitStone Health Partners we are proud to offer a competitive and competitive benefit package to support the wellbeing of our teams. Visit our website for more information about Total Rewards .

Reach Out

SummitStone will provide persons with disabilities with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or selection process, please let your recruiter know.

Questions? Please email us at [e-mail].

This position will be open for a minimum of three days and/or until a top candidate is identified.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Mental Health Care

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