Operations Supervisor - 2nd Shift

Misfits Market; Hanover (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k)

Annual grocery box credit of $1200

Job summary

Misfits Market in Hanover, Maryland, is seeking a Front-Line Supervisor to oversee daily operations in our fulfillment center. This role requires strong leadership, focus on safety, and the ability to motivate a team. You'll be responsible for meeting operational goals while ensuring a collaborative environment.

The ideal candidate will have previous leadership experience and be adept at managing priorities. We offer comprehensive medical benefits and an annual grocery credit to our team.

Qualifications

• Previous leadership experience in a warehouse or manufacturing environment.
• Excellent leadership, team building, and people management skills.
• Experience training others to new processes or procedural updates.

Responsibilities

• Maintain a Safety-First culture in our food-based Fulfillment Center.
• Monitor and assess team performance against established KPIs.
• Lead and mentor front-line operations staff.

Skills

Team management

Interpersonal communication

Problem analysis

Adaptability

Safety focus

Job description

As a front-line supervisor on our operations team, you will be responsible for supporting the Production Manager in the day-to-day operations in our food-based fulfillment center. The Production Supervisor is accountable for meeting or exceeding all operational goals through strong interpersonal communication, strategic planning, and a commitment to excellence. The ideal candidate builds strong professional relationships across departments, is an agent of change, and prioritizes the safety of both our team and our customers.

To perform this job successfully, an individual must be able to perform each essential duty within the warehouse satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

You will:

• Maintain a Safety-First culture in our food-based Fulfillment Center (FC). Responsible for meeting site environmental, health, quality & safety performance metrics. Maintains or exceeds the requirements and standards of OSHA, AlB, GMP, HACCP, FSSC, and FDA.
• Monitor and assess team performance against established KPIs. Implement strategies to improve productivity, efficiency, and overall operational excellence.
• Foster a collaborative and transparent environment, ensuring information flows effectively across departments.
• Uphold and enforce safety and quality protocols within the facility. Conduct regular safety training sessions and inspections to maintain a secure working environment.
• Optimize the allocation of resources, including manpower and equipment, to meet operational demands efficiently. Collaborate with other departments to ensure smooth workflows.
• Lead and mentor front-line operations staff, fostering a culture of continuous improvement, accountability, safety, and teamwork. Provide coaching and support to enhance individual and team performance.
• Ensure that team members are equipped with the necessary skills for success. Identify training needs within the team and coordinate with our HR and Learning teams to implement training programs.

You are:

• Able to adapt to changing priorities, delegate, and manage time efficiently
• Strong team management skills with ability to lead large teams
• Safety-focused with strict adherence to company standards and safety procedures
• Able to analyze problems and strategize for improved outcomes
• Able to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation

You have:

• Previous leadership experience in a warehouse or manufacturing environment
• Experience in one or more operational areas such as production, inventory management, receiving, prep, or quality assurance
• Familiarity with regulatory requirements for operating plants
• An ability to adapt to changing priorities, delegate, and manage time efficiently
• Experience training others to new processes or procedural updates
• An aptitude for equipment operation and troubleshooting
• Excellent leadership, team building, and people management skills
• Strong interpersonal skills and communication with all levels of management
• Excellent conflict-resolution and decision-making abilities

Nice to have:

• Experience with or certification in Lean Six Sigma, PMP, TPM or other relevant certifications
• Experience conducting root cause analysis investigations

What we do for you:

• Comprehensive medical, dental, and vision insurance
• 401(k)
• Annual Misfits grocery box credit of $1200 paid in weekly installments