Operations Supervisor 2nd Shift, Onsite
Allentown, PA
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It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
JOB SUMMARY :
Oversees daily manufacturing and warehouse operations, ensuring production targets, quality standards, safety protocols, and strong employee relations. Leads a team, drives continuous improvement, and collaborates across departments to achieve operational excellence. Champions lean manufacturing and maintains compliance with company and regulatory standards.
ESSENTIAL FUNCTIONS :
- Team Leadership & Development
- Process Improvement & Lean Implementation
- Cross-Functional Leadership
- Performance Monitoring & Metrics
- Customer Focus
- Resource Management
- Change Management
- Safey & Compliance
KEY RESPONSIBLES :
- Team Leadership & Development
- Supervise, train, and coach associates to meet goals.
- Plan, monitor, and appraise performance, initiate performance management, coaching, and development.
- Foster a culture of respect, inclusion, engagement, and high performance.
- Guide teams on company policies and regulatory compliance.
- Promote teamwork and career development; resolve employee issues.
- Operational Excellence
- Execute production plans and schedules, ensuring timely, accurate order completion.
- Track, analyze, report, and implement corrective actions on key performance indicators (KPIs) such as safety, quality, delivery, productivity, and cost.
- Optimize workflow, resource allocation, and equipment use.
- Oversee inventory control and accurate record-keeping.
- Implement SOPs, lean manufacturing, and 5S/CANDO systems.
- Identify and eliminate waste, bottlenecks, and inefficiencies.
- Collaborate with supply chain, engineering, HR, finance, and other departments.
- Execute Total Productive Maintenance (TPM) within normal working hours, focusing on proactive and preventative maintenance, maximizing equipment effectiveness, eliminating losses and engaging all employees.
- Verify equipment failures, breakdowns and malfunctions. Correct equipment failures and malfunctions within scope.
- Complete or approve e-Maintenance Work Orders.
- Safety & Compliance
- Enforce safety policies, OSHA regulations, and maintain sanitary work conditions.
- Conduct safety training; evaluate understanding and competency.
- Lead 5 Why investigations into first aid, injury and near miss incidents.
- Ensure associates attend safety meetings and trainings.
- Champion plant safety and environmental standards (ISO, PPE compliance, etc.).
- Proactively prevent accidents and identify hazards through inspection and audit.
- Implement corrective actions to close safety observations.
- Identify environmental, health, safety, quality and maintenance trends; collaborate with shareholders and track to closure.
- Develop a general understanding of machine and equipment operation, troubleshooting and maintenance in assigned areas.
- Understand local, state, and federal compliance requirements for equipment and processes in assigned areas.
- Quality Assurance & Continuous Improvement
- Partner with Quality, Maintenance, and Engineering to resolve issues.
- Ensure adherence to SOPs, customer specs, and ISO/TS standards.
- Lead and participate in Kaizen, Six Sigma, and MDI activities.
- Facilitate process improvement events and execute plans.
- Encourage data-driven problem-solving and innovation.
- Communication & Reporting
- Conduct daily team meetings for updates and safety reminders.
- Maintain effective communication within and across teams.
- Track and report production metrics, downtime, labor hours, and inventory discrepancies.
- Prepare and submit daily/weekly reports.
- Report performance and improvement progress to senior management.
- Serve as liaison between production and support teams.
- Administrative & Compliance
- Manage overtime, vacation/PTO requests, and attendance compliance, ensuring that schedules are accurate and that payroll is approved on a weekly basis.
- Maintain professionalism and confidentiality.
REQUIRED QUALIFICATIONS:
- High School diploma or equivalent (Bachelor's degree preferred).
- 3-5 years in manufacturing, warehouse, or distribution operations (sheet metal/custom fabrication a plus).
- Demonstrated team leadership and development skills.
- Experience with Lean Manufacturing, Six Sigma, or continuous improvement preferred.
- Strong problem-solving, organizational, and communication skills.
- Proficiency in MS Office; ERP experience preferred.
- Mechanical aptitude and equipment troubleshooting ability.
- Discretion with confidential information.
- Flexibility for extended hours, weekends, or ot