Operations Supervisor 2

Convergint; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Company holidays

Fun & Laughter Day Off

Medical plan

Dental plan

Vision plan

Life insurance

Disability plan

Wellness program

401K matching

Employee assistance

Tuition reimbursement

Vehicle reimbursement

CSR day

Cell phone reimbursement

Paid parental leave

Job summary

Convergint is seeking a full-time Operations Supervisor to lead project execution, optimize resources, and uphold our colleague-first culture. You’ll be part of a dynamic team that values growth, accountability and delivering results for customers and communities.

The role emphasizes customer satisfaction, cost control, and leadership of project managers and coordinators. Strong MS Office skills and a proactive, service-oriented mindset are essential as you help Convergint grow.

Qualifications

• Customer-focused service mindset.
• Leadership-oriented with mentoring.
• Strong cost control and financial analysis.
• Proficient in Outlook, Project, Excel, Word and PowerPoint.
• Strong team leadership and facilitation skills.

Responsibilities

• Maximize customer satisfaction by executing all assigned projects.
• Manage resources, costs and customer satisfaction for project delivery.
• Assist the Operations Manager and oversee Project Managers/Coordinators in all aspects of the project.
• Participate in our Recruit Awesome People program to grow talent.
• Perform other duties and responsibilities as requested or required.

Skills

Customer focus

Leadership

Financial analysis

MS Office suite

Team leadership

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Supervisor.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Responsible for maximizing customer satisfaction by effectively executing all assigned projects.
• Responsible for the effective management of resources, costs and customer satisfaction for effective project completion and delivery.
• Assists the Operations Manager and oversees Project Managers and/or Coordinators in all aspects of the project.
• Performs other duties and responsibilities as requested or required.

What You’ll Need

• Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
• Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.
• Strong financial analytical skills including cost control.
• Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
• Strong team leadership, team building and facilitation skills.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Convergint is an Equal Opportunity Employer.