Operations Supervisor (1st Shift)

Epson America Inc.; Plainfield (IN); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Day 1 benefits

Paid time off

401(k) plan with company match

Tuition reimbursement

Employee Assistance Program (EAP)

Employee discounts

Job summary

Epson America, Inc. is seeking an Operations Supervisor for the 1st shift LTL department in a fast-paced distribution environment in Plainfield, Indiana. You will lead daily warehouse operations, coach hourly staff, and drive improvements across shipping, receiving, and labor planning.

The role requires supervisory experience in a warehouse setting, familiarity with WMS/ERP systems, and a focus on safety and efficiency. Competitive pay and comprehensive benefits align with company standards.

Qualifications

• 2+ years of supervisory experience in a warehouse or distribution center.
• Experience with inventory management systems (WMS/ERP) preferred.
• Strong people-leadership skills with focus on coaching and accountability.
• Problem-solving mindset with focus on continuous improvement.

Responsibilities

• Lead shipping and receiving operations to ensure accuracy, inventory integrity, and on-time fulfillment.
• Coach and develop hourly associates through regular feedback, training, and performance conversations.
• Drive continuous improvement initiatives across shipping, receiving, quality, and rework.
• Coordinate inbound and outbound carrier schedules to meet customer delivery expectations.
• Monitor KPIs and communicate performance results to leadership.
• Promote a strong safety culture and enforce security and facility standards.

Skills

Supervisory experience

People leadership

Coaching

Tools

WMS

ERP

Job description

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Schedule: Monday - Friday, 5:45am - 2:15pm

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information through its original, efficient, compact, and precision technologies. Our product lineup includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing systems, and industrial robots. We are committed to driving innovation and exceeding customer expectations in inkjet, visual communications, and robotics.

We are currently looking for a people-focusedOperations Supervisorto lead our 1st shift LTL departmentin a large, fast-paced distribution environment.

Employee Benefits

We offer an outstanding benefits package, including:

• Comprehensive medical, dental, and vision insurance effectiveDay 1
• Generous paid time off, including sick time, vacation, and holidays
• 401(k) plan with company match
• Tuition reimbursement, Employee Assistance Program (EAP), employee discounts, and much more!

What You Will Be Doing

As an Operations Supervisor, you will lead daily operations while developing people and processes:

Lead shipping and receiving operations to ensure accuracy, inventory integrity, and on‑time fulfillment

Coach and develop hourly associates through regular feedback, training, and performance conversations

Drive continuous improvement initiatives across shipping, receiving, quality, and rework

Coordinate inbound and outbound carrier schedules to meet customer delivery expectations

Monitor KPIs and communicate performance results to leadership

Promote a strong safety culture and enforce security and facility standards

Utilize WMS to optimize labor, workflows, and operational outcomes

Support and participate in ISO 9001 and ISO 14001 compliance and audits

Hire, train, and onboard new team members

Maintain accurate payroll and labor reporting

Collaborate cross‑functionally with peers, managers, and vendors

Contribute to tactical and annual operating plans, budgets, and department goals

What You Will Bring

Your background and experience should include:

• 2+ years of supervisory experience in a warehouse or distribution center environment
• Experience with inventory management systems (e.g., WMS, ERP) preferred
• Familiarity with shipping/receiving processes and carrier coordination
• Strong people-leadership skills with focus on coaching, accountability and relationship‑building.
• Problem-solving mindset with a focus on continuous improvement

The starting annual base pay for this role is between USD $75,000 and $80,000 per year. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

Nearest Major Market: Indianapolis
Job Segment: Shipping and Receiving, Payroll, Operations Manager, ERP, Operations, Finance, Technology