Outbound Coordinator (1st Shift)

Epson America, Inc.; Plainfield (IN); On-site; USD 29,618 - 36,506; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Generous paid time off

Annual bonus program

401(k) plan with company matching

Tuition reimbursement

Job summary

Epson America Inc is seeking an Outbound Coordinator in Plainfield, Indiana. This role involves supporting logistics operations and ensuring timely communication regarding orders and inventory. Candidates should have experience in a coordinator role, strong attention to detail, and proficiency in computers including Microsoft Office. The position offers a pay rate of $21.50 to $26.50 per hour and a comprehensive benefits package from Day 1, including health insurance and 401(k) matching.

Qualifications

• Previous experience in a coordinator or related role.
• Strong attention to detail and commitment to quality.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Assist in the research and resolution of transfer discrepancies.
• Communicate with Operations regarding order status.
• Route Branded customer orders.
• Handle all POD processes for Epson Credit.
• Update daily truckload schedule based on requests.

Skills

Attention to detail

Communication skills

Computer proficiency

Ability to follow instructions

Teamwork skills

Tools

Microsoft Office

Data entry systems

Job description

Hourly Pay Rate: $21.50 - $26.50/hr.

Department: Service Parts

Schedule: Monday - Friday, 8:00am - 4:30pm

Some overtime may be required to fulfill job duties.

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information through its original, efficient, compact, and precision technologies. Our product lineup includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing systems, and industrial robots. We are committed to driving innovation and exceeding customer expectations in inkjet, visual communications, and robotics.

We are currently looking for an Outbound Coordinator to join our team on 1st shift in our fast-paced warehouse environment.

Employee Benefits

We offer an outstanding benefits package, including:

• Comprehensive medical, dental, and vision insurance effective on Day 1
• Generous paid time off, including vacation, sick leave, and holidays
• Annual bonus program for all employees
• 401(k) plan with company matching
• Tuition reimbursement, Employee Assistance Program, employee discounts, and more

What You'll Be Doing

As an Outbound Coordinator you will:

• Assist in the research and resolution of transfer discrepancies
• Communicate with Operations regarding order status, inventory issues, and other issues that may arise
• Route Branded customer orders
• Handle all POD processes for Epson Credit
• Develop weekly Carrier Compliance Report to Identify Carrier deficiencies regards pick up exceptions and supply this data with their Transportation Corporations
• Communicate with Compliance Customers on all Carrier exceptions via daily email
• Update the daily truckload schedule based on Carrier exception requests
• Report monthly regards data gathering for LTL Carrier performance regards daily pick up exceptions
• Provide support for International Documentation Team for Canada small pack orders
• Review orders to determine transit times and update ship date and Order/BOL notes, Allocates orders to WMS
• Estimate load requirements
• Arrange daily trucking needs

What You Will Bring

Your background and experience should include:

• Previous experience in a coordinator or related role
• Ability to follow written instructions and technical procedures accurately
• Strong attention to detail and commitment to quality
• Comfortability with computers and basic software applications (e.g., Microsoft Office, data entry systems)
• Willingness to learn and adapt in a fast-paced environment
• Good communication and teamwork skills

The starting annual base pay for this role is between USD $21.50 and $26.50/hr. Please note that this position's salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.