Operations Supervisor

United States Courts; West Palm Beach (FL); In loco; USD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Thrift Savings Plan (TSP)

Health and Life Insurance Programs

Paid Federal holidays, annual and sick

One-page narrative on contribution, &/

Descrizione del lavoro

United States Courts in West Palm Beach, FL is seeking a Divisional Office Supervisor to oversee staff, coordinate procedures, and support judges and management. The role emphasizes process improvement, policy enforcement, and cross-department collaboration to ensure efficient, compliant operations.

The ideal candidate will have at least three years of supervisory administrative experience, a bachelor’s degree in business, public, or judicial administration, and strong written and verbal

Competenze

• Three years of progressive administrative, technical, and professional experience in a fast-paced environment.
• Supervisory/management experience directing, monitoring, developing, and appraising direct reports.
• Excellent verbal and written communication skills and strong organizational skills.
• Preference for a bachelor’s degree in business, public, or judicial administration; federal court leadership preferred.

Mansioni

• Establish and adjust work assignments, schedules, priorities, and deadlines to ensure timely and accurate completion of work.
• Evaluate procedures and identify ways to improve quality and effectiveness of work.
• Develop, implement, and monitor procedures and policies for process improvement.
• Analyze workload and personnel trends to develop short and long-term plans.
• Collaborate with other divisional leaders to promote consistency in operations.
• Maintain knowledge of court policies and ensure staff compliance.
• Conduct regular staff meetings and communicate policies and management objectives.
• Ensure equity among staff in performance standards and recognition.
• Coach staff and guide development per the Performance Management Plan.
• Address employee concerns, grievances, and relations matters.
• Participate in recruitment, selection, and training of new personnel.
• Coordinate with Information Technology to enhance CM/ECF database and related tools.
• Perform other duties as assigned.

Conoscenze

Administrative experience

Leadership

Communication skills

Formazione

Bachelor's degree (business/public/judicial administration)

Descrizione del lavoro

Overview of the Position The Divisional Office Supervisor is in the West Palm Divisional Office and reports to the Chief Deputy Clerk. The incumbent will supervise employees; promote a positive and cohesive work environment; assist with financial collections/deposits; coordinate local procurement and facility needs; draft written procedural materials; and serve as a resource to judges, upper management, staff, and external stakeholders. The position works with other departments to develop and implement district-wide procedures and practices.

Supervise day-to-day duties, which include, but are not limited to, the following:

• Establish and adjust work assignments, schedules, priorities, and deadlines to ensure timely and accurate completion of work
• Evaluate procedures and identify ways to improve the quality and effectiveness of the work performed in the section
• Develop, implement, and monitor procedures and policies for process improvement
• Analyze workload and personnel trends to develop short and long-term plans that meet current and future organizational needs
• Collaborate regularly with other divisional leaders to promote and ensure consistency in operations
• Maintain thorough knowledge of court policies, procedures, guidelines, and rules, and ensure staff compliance
• Conduct regular staff meetings and communicate the policies, procedures, and management objectives to staff
• Assure equity among staff in terms of performance standards, rating techniques, work performed, and promote conditions that enhance morale and engaging work experiences
• Adhere to the court’s Performance Management Plan by coaching staff, appraising and rewarding performance, and guiding staff so that they reach their professional goals
• Address employee concerns, grievances, and other employee relations matters
• Participate in the recruitment, selection, and training of new personnel
• Work with the Information Technology department to enhance the CM/ECF database and to utilize other technologies to improve service to internal and external stakeholders
• Perform other duties as assigned

Qualifications

Candidates must possess a minimum of three years of skillful work experience that includes:

• Three years of progressively responsible administrative, technical, and professional experience in a fast-paced environment; simultaneously handling multiple projects, resolving issues, and exercising mature, professional judgment
• Supervisor or management experience, with responsibilities for directing, monitoring, developing, and appraising direct reports
• Excellent verbal and written communication skills and excellent organizational skills

Preference will be given to candidates who possess a bachelor’s degree in business, public, or judicial administration and have prior federal court leadership experience.

Successful candidates should have experience with the routine use of legal terminology and be able to apply a body of complex rules, regulations, directives, and laws. The candidate should also have knowledge of federal and local rules, possess general case management knowledge (e.g., docketing in an electronic case management system such as CM/ECF, quality control, and customer service), and be technically proficient in Microsoft and Adobe suite products.

Required and Preferred Experience:Supervisory experience is required. A bachelor’s degree in management, administration, or a legal professional field is highly preferred. An advanced degree is desirable, as is Federal or State court leadership experience.

Desirable Characteristics:The successful candidate should have a history of demonstrating personal initiative, possess tact and good judgment, and maintain a professional appearance and demeanor. Specifically, the candidate must effectively interact with the public and work harmoniously with others in a team-based organization.

Employee Benefits

Why Join the Judiciary:

• Thrift Savings Plan (TSP)
• Health and Life Insurance Programs
• Paid Federal holidays, annual and sick leave
• One-page narrative on contribution, process improvement, orleadership style

Subject Line: Operations Supervisor #2027-01

Applications are not accepted via facsimile. Only the most qualified candidates will be invited for an interview.

Due to the expected volume of applications, we will not acknowledge receipt of an application.

The federal Judiciary is an Equal Employment Opportunity employer.