Court Services Clerk

Florida Middle District Court; Jacksonville (FL); On-site; USD 54,000 - 88,000; Full time

Job summary

United States Courts in Jacksonville seeks a Court Services Clerk (full-time) to support jury operations, case administration, and courtroom activities. The role requires strong interpersonal, analytical, and writing skills, plus proficiency with Word, Windows, and Office 365.

A Bachelor's degree is preferred and legal experience is valued. The position offers a competitive CL 26 salary range and eligibility for federal benefits; starting salaries vary by experience and prior service.

Qualifications

• Professional, cooperative, and congenial demeanor at all times.
• Strong administrative, organizational, analytical, and writing ability.
• Requires solid computer skills with common office software.
• Bachelor's degree preferred; legal experience preferred.

Responsibilities

• Jury: provides superior customer service to jurors and court, coordinates logistics, and operates the Jury Management System.
• Case Administration: handles intake, fees, and CM/ECF entries; ensures proper linking and document transmission.
• Courtroom Deputy: assists with proceedings, maintains decorum, manages exhibits and electronic evidence presentation.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Interpersonal skills

Discretion / confidentiality

Professional demeanor

Computer skills

Education

Bachelor's degree preferred

Legal experience preferred

Tools

Word

Windows

Office 365

Job description

Overview of the Position The Middle District of Florida seeks a mission-driven professional to serve as a full-time Court Services Clerk in the Jacksonville division. The ideal candidate possesses excellent interpersonal, computer, and analytical skills; a strong work ethic; and resilience. This position plays an important role in supporting the Court’s operations and providing exceptional service. The position will help support the jury department, with additional responsibilities in case administration, courtroom operations, or both, depending on the needs of the Clerk’s Office.

Jury: Provides superior customer service to jurors and the court. Assists with jury logistics, including orientation, parking, lodging, and procuring and obtaining refreshments. Assists with a variety of administrative tasks, including juror attendance and payment, juror qualification, juror vouchers, juror utilization, records, statistics, and the telephonic response system. Operates the Jury Management System. Coordinates with chambers regarding calendaring and juror needs.

Case Administration:Receives and reviews incoming documents to determine conformity with appropriate rules and court requirements. Covers the intake window on rotation. Collects appropriate fees. Makes summary entries of all documents and proceedings in cases in CM/ECF. Performs quality control on documents filed in CM/ECF. Ensures that all entries are appropriately linked for proper case management. Prepares and transmits court documents to appropriate parties. Supports all other areas of the office as needed.

Courtroom Deputy: Attends and records court sessions and conferences. Assists with the orderly flow of proceedings, including preparing the courtroom, organizing exhibits, assuring the presence of all necessary participants, assisting witnesses and jurors, and maintaining courtroom decorum. Takes notes of proceedings and rulings and prepares minute entries for the record. Manages the electronic evidence presentation system and the custody of court exhibits. Serves as a primary source of information about courtroom equipment and the court schedule. Drafts judgments and other orders for the judge's approval. Utilizes reports and information from the automated case management system and ensures the accuracy of statistical reporting.

Qualifications

Requires a professional, cooperative, and congenial demeanor at all times and strong administrative, organizational, analytical, and writing ability. Requires solid computer skills, preferably with Word, Windows, and Office 365. Bachelor's degree preferred. Legal experience preferred.

• Excellent customer service skills and the ability to deal with a wide variety of people tactfully and courteously;
• Accuracy and attention to detail;
• Strong organizational skills and the ability to handle multiple assignments with frequent interruptions;
• Ability to communicate effectively both orally and in writing;
• Strong interpersonal skills and the desire to work in a fast-paced, team environment;
• Ability to maintain confidentiality and use sound judgment;
• Professional demeanor and strong work ethic;
• Excellent computer skills and ability to work with a variety of programs and applications;
• Threeyears at a progressively responsible administrative level which demonstrates the particular knowledge, skills, and abilities to successfully perform the duties of this position.

Employee Benefits

CL 26:

• $54,372 - $88,366
• $54,372 - $88,366 Current or former federal employees*

*Starting salary adjustments prioritize prior federal service, with some recognition of relevant work experience and prior salary history. Applicants with prior federal court experience may be eligible for a starting salary above the minimum.

Applicants must be U.S. citizens or eligible to work in the United States. Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit. The selected candidate will be subject to a background check as a condition of employment.

The federal Judiciary is an Equal Employment Opportunity employer.