Operations Supervisor

Innova Solutions Inc; Tulsa (OK); On-site; USD 45,000 - 48,000; Full time

Job summary

Innova Solutions is seeking an Operations Supervisor in Tulsa, OK. The role is a full-time, contract-to-hire position (12 months) onsite on first and weekend shifts (Fri-Sun, 6am-6:30pm).

The ideal candidate will supervise entry-level staff, translate policies into actionable procedures, and adjust processes to meet departmental objectives while guiding a team toward steady productivity and budget awareness.

Qualifications

• Bachelor's degree or 6 years related experience as alternative.
• Experience supervising support or entry-level employees.
• Ability to communicate across internal and external stakeholders.
• Fundamental understanding of scheduling and process execution.

Responsibilities

• Supervises support or entry level employees.
• Explain and interpret policies, practices, and procedures.
• Adjust basic procedures and processes to improve workflows.
• Plan and establish operational objectives for a small team.
• Provide day-to-day work direction and maintain workflow and productivity.
• Support hiring, performance and compensation discussions for direct reports.

Skills

Supervisory experience

Team coordination

People management

Workflow optimization

Education

Bachelor's degree

6 years related experience (in lieu of degree)

Job description

Operations Supervisor

Position Type: Full time, Contract to Hire Duration: 12months Location: Tulsa, OK, 74116 (Onsite/1st Shift/Weekend shift/Fri, Sat & Sun/6am-6:30pm)

Overall Summary

• Supervises support or entry level employees.
• Communicate with parties inside and outside of own team to explain and interpret policies, practices, and procedures.
• Adjust basic procedures and processes.
• Plans and establish operational objectives for a team with some impact on department results.
• Understands basic supervisory approaches and has practical knowledge of job area.

Nature of Supervision

• Supervises individual(s) typically consist of support level employees.
• Provides day-to-day work direction for direct report(s), focuses on maintaining steady workflow and productivity and resolving operational decisions.
• Provides input on hiring, firing, promotion, performance and/or compensation decisions for direct report(s).
• Reports to Senior Supervisor or higher.

Communication & Influence

• Communicates with parties within and outside of own team, which may include customers or vendors.
• Explains and interprets policies, practices and procedures of the area of responsibility to others within the organization.

Innovation & Complexity

• Work consists of making basic adjustments in procedures and processes to solve problems.
• Identifies, defines and addresses general problems that are typically within the immediate job area or team.
• Problems are generally solved through drawing from prior experiences or standard procedures and basis analysis.

The ideal candidate will have

• Plans and establishes operational objectives for a team within a clearly defined job area.
• Delivers operational results that have some impact on the achievement of departmental results.
• Assigns tasks to a team to achieve operational targets, service standards, etc.
• Does not have budget or Profit & Loss (P&L) accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).
• Understands basic supervisory approaches such as work scheduling, prioritizing, and process execution.
• Typically requires practical knowledge of technical or operational practices within assigned discipline.
• Bachelors degree and a minimum of 2 years of prior related experience.
• In lieu of a degree, minimum of 6 years of prior related experience.

This position is only open to applicants who can be engaged on a W-2 basis.

Pay Range*

$33-$35/hr

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA) and Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

About Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Website: https://www.innovasolutions.com/

Recent Recognitions

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Referral Program

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals.

Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Equal Opportunity

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.

Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or [phone]. Please indicate the specifics of the assistance needed.

Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Contact & Agreement

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