Operations Supervisor

Ryerson; Town of Lancaster (NY); On-site; USD 65,000 - 97,000; Full time

Job summary

Ryerson is seeking a Service Center Operations Supervisor in New York to direct efficient plant operations, including production equipment, shipping, and inventory. You will lead a team, drive safety, and collaborate across departments to meet goals.

The role requires 1–3 years of supervisory experience, proficiency in MS Office, and a demonstrated willingness to learn SAP. Experience in ISO 9000 environments is a plus.

Qualifications

• High School diploma or GED required; college education preferred.
• 1–3 years of supervisory experience.
• Proficient in MS Outlook, Word and Excel.
• Strong verbal and written communication.
• Willingness to learn SAP and become proficient.

Responsibilities

• Lead plant operations to meet production goals.
• Coach and counsel direct reports.
• Manage safety and ISO 9000 compliant practices.
• Coordinate with departments and suppliers.
• Oversee training and training checklists.
• Review inventory and advise purchasing when low.
• Ensure adherence to company policies and COA.

Education

High School Diploma / GED

College education preferred

Tools

MS Excel

MS Word

MS Outlook

SAP

Job description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As a Service Center Operations Supervisor at Ryerson, you will be responsible for directing the efficient function of plant operations including but not limited to production equipment, shipping, receiving, receiving and inventory.

Roles And Responsibilities

• Understands production goals and implements actions necessary to meet objectives
• Provides leadership to direct reports; coaches and counsels employees
• Facilities problem solving and team building activities
• Participates in Performance Management Process (PMP)
• Carries out and supports company policies, goals and objectives
• Understands quality goals and implement actions necessary to meet goals and ISO 9000 standards
• Review plant supply inventory and advise purchasing when levels are low
• Ensure training is effectively carried out and oversee completion of training checklists
• Communicates with other departments within the facility, as well as other locations
• Understand customer requirements, participates, and advise on decisions regarding suitability of material and processing equipment
• Provide direction and coaching in safe work practices; support safety goals
• Review unsafe conditions and ensure corrective actions are carried out to eliminate workplace hazard
• Follow and enforce CBA and Memorandum of Agreement
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• High School Diploma / GED is required; College Education preferred
• A minimum of one (1) to three (3) years supervisory experience
• Proficient in MS Outlook, Word, and Excel
• Good verbal, written, and interpersonal skills
• Problem-solving and decision-making skills
• The successful candidate is expected to develop proficiency in SAP as part of their role. Prior experience is not required, but a demonstrated ability and willingness to learn and become proficient in SAP is essential

$64,855.53 - $97,283.29 annually. A starting salary higher than $64,855.53 annually or hourly is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Ryerson Canada is an Equal Opportunity Employer. We are committed to representing the diverse communities we serve. That’s why we encourage applications from visible minorities, aboriginal people, women, and people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.