Operations Supervisor

Confidential; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus plan (10%)

Job summary

TEC Specialty Products, a leading manufacturer of flooring materials, seeks an experienced Operations Supervisor in New York to lead daily production, coordinate cross‑functional teams, and ensure safety and quality standards. You will monitor workflows, manage timesheets, and drive continuous improvement while preparing performance reports.

Requirements include 3+ years in manufacturing with at least 1 year in supervision, strong leadership and communication, and a degree in Business/Operations

Qualifications

• 3+ years of experience in manufacturing, or operations and at least 1 year in a supervisory capacity.
• Strong leadership and team management skills.
• Excellent organizational, analytical, and problem-solving abilities.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office Suite (especially Excel); experience with Sigma or CRM tools is a plus.
• Ability to multitask and prioritize in a dynamic environment.
• Associate or Bachelor’s degree in Business, Operations Management, or a related field preferred.

Responsibilities

• Supervise and guide the team to ensure productivity and quality standards are met
• Monitor day-to-day workflows and coordinate tasks for maximum efficiency
• Manage and process timesheet activities, ensuring accuracy
• Resolve escalated issues and ensure prompt communication and problem-solving
• Collaborate with cross-functional teams including logistics, customer service, finance, and IT
• Identify operational gaps and implement process improvements
• Prepare and maintain reports on team performance and operational metrics
• Train, coach, and support team members to ensure continuous development
• Ensure adherence to company policies, procedures, and compliance standards

Skills

Leadership

Organization

Communication

Analytical thinking

Problem-solving

Multitasking

Education

Business/Operations degree

Tools

Excel

Sigma CRM

Job description

Join TEC Specialty Products, a trusted manufacturer of innovative construction materials dedicated to delivering high-quality solutions for flooring, surface preparation, tile and stone installation, and other specialty building applications. As a member of our team, you will contribute to producing industry-leading products that help contractors, distributors, and construction professionals achieve exceptional results. We are committed to excellence, safety, innovation, and continuous improvement, while fostering a collaborative work environment where employees are valued, supported, and empowered to grow their careers and make a meaningful impact.

Key Responsibilities:

• Supervise and guide the team to ensure productivity and quality standards are met
• Monitor day-to-day workflows and coordinate tasks for maximum efficiency
• Manage and process timesheet activities, ensuring accuracy
• Resolve escalated issues and ensure prompt communication and problem-solving
• Collaborate with cross-functional teams including logistics, customer service, finance, and IT
• Identify operational gaps and implement process improvements
• Prepare and maintain reports on team performance and operational metrics
• Train, coach, and support team members to ensure continuous development
• Ensure adherence to company policies, procedures, and compliance standards

Qualifications:

• 3+ years of experience in manufacturing, or operations and at least 1 year in a supervisory capacity
• Strong leadership and team management skills
• Excellent organizational, analytical, and problem-solving abilities
• Effective verbal and written communication skills
• Proficiency in Microsoft Office Suite (especially Excel); experience with Sigma or CRM tools is a plus
• Ability to multitask and prioritize in a dynamic environment
• Associate or Bachelor’s degree in Business, Operations Management, or a related field preferred

What We Offer You

• This position is eligible for an 10% Annual Bonus Plan