Operations Supervisor

NYC Administration for Children's Services; New York (NY); On-site; USD 63,000 - 98,000; Full time

Job summary

NYC Administration for Children’s Services is seeking a Community Coordinator to manage warehouse operations, inventory, and procurement for youth programs and centers. This role supports multiple ACS divisions, coordinates deliveries, and maintains accurate stock levels while ensuring safe, organized storage and timely fulfillment of requests.

The position emphasizes strong organizational and communication abilities, plus proficiency with Office and agency systems.

Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or related duties.
• Alternate: high school graduation with six years of relevant experience; at least one year of related experience required.

Responsibilities

• Coordinate purchases of supplies and manage inventory for ACS programs and centers.
• Maintain inventory levels to meet bulk order requests and center needs.
• Track inventory and perform regular restocking checks.
• Organize inventory and ensure clean warehouse spaces.
• Track deliveries, receipts, and contract management for supplies.
• Generate inventory reports and oversee annual counts.

Skills

Office suite

Inventory control

Operations experience

Interpersonal skills

Communication skills

Teamwork

Analytical skills

Organizational skills

Education

Bachelor's degree

Tools

DOAS

ACSFMS

PASSPORT

Excel

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $72,298.00 - $80,000.00

COMMUNITY COORDINATOR - 56058

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Division of Administration provides a wide range of support services throughout the agency to ensure all Divisions receive adequate and efficient support services to carry out their respective missions. The Division of Administration works collaboratively with many program areas offering internal resources and support necessary to function efficiently and effectively. The Division of Administration employs approximately 463 public employees and provides services in the areas building maintenance, occupational safety and health, operational support, security, transportation and print production.

Supply Chain and Compliance, Goods and Specialized Services Unit within the Division of Administration is responsible for the provision of selected goods and specialized services to ACS’ families, children in our care and youth residents in our secured detention centers. The team supports and facilitates requests from other ACS divisions, including the Youth & Family Justice, (DYFJ), Child Protection (DCP), Nicholas Scoppetta Children’s Center (NSCC), Preventive Services (OPTA) and Family Permanency Services (FPS) to provide critical goods and services, including but not limited to clothing, cribs, beds, commissary, heavy duty cleaning services, window guards, safety gates and DV lock changes.

Under direct supervision of the Executive Director of the Supply Chain and Compliance Unit, the Warehouse Operations Supervisor will coordinate and process requests for goods and specialized services for children in care and for ACS served families based on various level of needs.

Specific duties may include, but are not limited to the following:

• Purchase / coordinate the purchase of items such as portable cribs, personal hygiene items, smoke detectors / monoxide detectors, etc. for children and youth residents housed at the Children’s Center, FPS and DCP.
• Maintain sufficient inventory levels to meet the demands of bulk order requests and the Children’s Center.
• Track and monitor stored items to ensure accuracy and timely reordering.
• Conduct regular inventory checks and manage restocking needs.
• Organize and place inventory in designated areas.
• Ensure all halls and aisles are free of clutter and trash items are removed.
• Track non-inventory items and submit items to be relinquished as necessary.
• Maintain a clean, safe, and organized warehouse environment.

Schedule and coordinate deliveries and pickups for:

• Bulk order requests
• Children’s Center stockrooms
• DYFJ facilities (Crossroads and Horizon)
• DPS pack-and-play request
• Special delivery request for ad-hoc projects and agency needs

• Oversee the receipt of shipments and ensure proper placement within the warehouse.
• Maintain DYFJ inventory levels, order as needed, and coordinate deliveries to secure detention centers (Crossroads and Horizon).
• Manage contracts related to the ordering of supplies needed to fulfill requests from DCP borough offices and the Children’s Center stockrooms.
• Ensure timely ordering and procurement to maintain required inventory levels.
• Conduct annual inventory counts as required by the Comptroller’s Office.
• Assign inventory count tasks to appropriate staff.
• Generate and submit finalized inventory reports.

Additional Information

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Proficient in Microsoft Office suite.
• Minimum of 3–5 years of relevant experience in operations, inventory control, logistics, or a similar environment.
• OSHA or other relevant equipment safety certifications.
• Valid driver’s license.
• Previous supervisory experience.
• Excellent interpersonal and communication skills, with the ability to work effectively across departments.
• Knowledge and experience with the DPS Order Automation System (DOAS).
• Knowledge and experience with the AIPTM System (ACSFMS - Financial Management System) is sought.
• Knowledge and experience with the PASSPORT.
• Procurement and Sourcing Solutions.
• Knowledgeable with City, State and Federal guidelines for Goods and Services Completing and submitting receiving reports and/or completing certifications.
• Work independently and also function as part of a team in processing requests received from various divisions within ACS.
• Possess strong interpersonal skills, great customer service skills, and organizational skills with the expectation to liaise with various divisions within ACS and with ACS' contracted vendors.
• Manage multiple tasks and responsibilities efficient.
• Strong analytical skills to assess program needs and ensure timely fulfillment of service requests.
• Attention to detail in processing invoices, purchase orders, and contract management.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $62,868.00 – $97,593.00