Operations Supervisor

Hispanic Alliance for Career Enhancement; Marlton (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations Supervisor to lead store execution and performance. This role involves managing staff, ensuring smooth operations, and delivering exceptional customer service. The ideal candidate will possess strong communication and analytical skills, with a flexible schedule to meet the demands of the retail environment. Join a company that values its employees with comprehensive benefits and a supportive work culture. This is an exciting opportunity to make a significant impact on customer loyalty and store success.

Benefits

Medical plans

401(k) with matching

Stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong communication and supervision skills are essential.
• Ability to work flexible hours including early mornings and weekends.

Responsibilities

• Lead store operations and supervise staff in the absence of management.
• Provide excellent customer service and resolve customer issues.
• Assist with merchandise presentation and inventory management.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Communication skills

Supervision skills

Influencing skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each and every day.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor leads the store and supervisory staff, ensures smooth store operations, and oversees all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Provide personalized customer service feedback and coaching to colleagues.
6. Maintain customer/patient confidentiality.

1. Merchandise/Presentation
2. Price merchandise.
3. Stock shelves.
4. Support planning and execution of displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
5. Assist with off-shelf merchandise display and maintenance.

Required Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Strong communication, supervision, and influencing skills.
• Ability to work a flexible full-time schedule, including early mornings, overnights, weekends, overtime, and respond to urgent issues.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred, but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $16.24 - $24.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including medical plans, 401(k) with matching, stock purchase plan, wellness and support programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 07/18/2025. Qualified applicants will be considered in accordance with applicable laws.