Operations Supervisor

Kohl's; Macon (GA); On-site; USD 60,000 - 85,000; Full time

Job summary

Kohl's Distribution Center is seeking a Supervisor to oversee merchandise processing and daily fulfillment network operations. This role covers a weekend shift (Fri–Sun, 6am–5pm) in Macon, GA, collaborating with multiple departments to maintain accuracy, safety, and efficiency.

You will lead teams, drive productivity and cost goals, and coach staff to success while coordinating with partners to ensure high service levels.

Qualifications

• Prior experience managing teams in a distribution warehouse environment.
• Working knowledge of automated distribution and warehouse systems.
• Bachelor's or advanced degree.
• Strong interpersonal communication skills.
• Working knowledge of Warehouse Management Systems (WMS).
• Flexibility in hours to support multi-shift operations.
• Effective collaboration and teamwork skills.
• Adept multi-tasking abilities.
• Willingness to cross-train in at least 2 departments.

Responsibilities

• Manage the workflow of several departments with department supervisors.
• Develop and maintain accuracy standards to ensure inventory integrity.
• Align with business partners to resolve issues and ensure efficient service.
• Ensure dynamic staffing to meet company goals.
• Manage staff to meet productivity and cost goals.
• Monitor safety and incident reports to reduce downtime and improve performance.
• Lead direct reports to achieve unit goals and service levels.
• Communicate a clear vision to increase associate engagement.
• Maintain open communication, set objectives and remove barriers.
• Coach staff and provide performance feedback.
• Adhere to safety rules, report violations, and promote a safe work environment.
• Comply with company policies and productivity standards.
• Maintain regular attendance and dress code compliance.
• Support flexible scheduling including overtime as needed.

Skills

Team leadership

Interpersonal communication

Multitasking

Flexibility

Collaboration

Problem solving

Safety awareness

Attention to detail

Education

Bachelor's degree or higher

Tools

Warehouse Management Systems

SQL

MHE

Job description

About The Role

As a Supervisor, Distribution Center, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.

Weekend Shift, Friday-Sunday 6am-5pm

What You'll Do

• Manage the workflow of several departments in conjunction with individual department supervisors
• Develop and maintain accuracy standards to ensure unit inventory integrity
• Align with business partners to resolve issues and ensure efficient service
• Ensure dynamic staffing to meet company goals
• Effectively manage staff to meet productivity and cost goals
• Monitor safety and accident incident reports to reduce lost time and ensure performance best practices
• Evaluate and track level of service and accuracy standards
• Lead direct reports to achieve unit goals
• Increase associate engagement by developing and communicating a clear vision
• Maintain open communication, set clear objectives and remove barriers
• Develop an effective staff through coaching and performance feedback
• Follow all company, state, local and OSHA safety rules, policies and regulations to promote a safe work environment; promptly report any potential violations to the appropriate supervisor/manager
• Comply with all company policies, procedures, standards and guidelines, including those related to accuracy and productivity
• Maintain regular and acceptable attendance as set by the company and comply with dress code requirements
• Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.

Required

What Skills You Have

• Prior experience managing teams in a distribution warehouse environment
• Working knowledge of automated distribution and warehouse systems
• Bachelor's or advanced degree
• Strong interpersonal communication skills
• Working knowledge of Warehouse Management Systems
• Flexibility in hours to support multi-shift operations
• Effective collaboration and teamwork skills
• Adept multi-tasking abilities
• Ability to satisfactorily complete company training programs and cross-train in at least 2 departments

Preferred

• 1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS)
• 1-2 years automated MHE and SQL experience
• Effective verbal and written communication skills
• Ability to work well under pressure and as a team for the achievement of customer satisfaction
• Ability to work under general supervision and use knowledge and experience to provide quality support to the user community