Operations Supervisor (weekend days)

Kohl's; Plainfield (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Kohl’s is hiring for a Supervisor, E-Fulfillment to drive merchandise processing within the Fulfillment Network. You will oversee multiple departments, uphold inventory accuracy, and align with partners to resolve issues.

You will lead staffing to meet productivity and cost goals while coaching staff and maintaining clear performance feedback in a fast-paced environment.

Qualifications

• Experience leading teams in a distribution warehouse or similar environment.
• Strong knowledge of automated distribution and warehouse systems.
• Bachelor’s or advanced degree is required.
• Excellent interpersonal communication and collaboration skills.
• Working knowledge of Warehouse Management Systems.
• Flexible in hours to support multi‑shift operations.

Responsibilities

• Manage the workflow of several departments with department supervisors.
• Develop and maintain accuracy standards to protect unit inventory integrity.
• Collaborate with business partners to resolve issues and ensure efficient service.
• Ensure dynamic staffing to meet company goals.
• Manage staff to meet productivity and cost targets.
• Evaluate and track service levels and accuracy standards.
• Lead direct reports to achieve unit goals per Kohl’s policies.
• Increase associate engagement by communicating a clear vision.
• Maintain open communication, set objectives, remove barriers.
• Coach staff and provide performance feedback to develop talent.

Skills

Team leadership

Interpersonal communication

Analytical thinking

Problem solving

Flexibility

Communication

Education

Bachelor’s or advanced degree

Tools

WMS (Warehouse Management Systems)

WCS

LMS

SQL

MHE

Job description

About The Role

As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.

Shift available:

Weekend days

What You’ll Do

• Manage the workflow of several departments in conjunction with individual department supervisors
• Develop and maintain accuracy standards to ensure unit inventory integrity
• Align with business partners to resolve issues and ensure efficient service
• Ensure dynamic staffing to meet company goals
• Effectively manage staff to meet productivity and cost goals
• Evaluate and track level of service and accuracy standards
• Leads direct reports to achieve unit goals by Kohl's policies and practices
• Increase associate engagement by developing and communicating a clear vision
• Maintain open communication, set clear objectives and remove barriers
• Develop an effective staff through coaching and performance feedback

What Skills You Have

• Prior experience managing teams in a distribution warehouse environment
• Working knowledge of automated distribution and warehouse systems
• Bachelor’s or advanced degree
• Strong interpersonal communication skills
• Working knowledge of Warehouse Management Systems
• Flexibility in hours to support multi-shift operations

Preferred

• Lean Techniques or Process/Continuous Improvement Methodologies
• Ability to build and maintain connections with a team to drive results
• Experience interpreting and managing data
• 1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS, etc)
• 1-2 years automated MHE and SQL experience
• MBA or equivalent experience
• Effective verbal and written communication skills
• Ability to work well under pressure and as a team for the achievement of customer satisfaction
• Ability to work under general supervision and use knowledge and experience to provide quality support to the user community