Operations Supervisor

Cigna Health and Life Insurance Company; Grove City (OH); On-site; USD 56,000 - 94,000; Full time

Benefits offered by this job

Comprehensive Health Coverage from Day

Robust 401K Plan with Company Match

Paid Time Off and Holidays

Job summary

The Cigna Group is seeking a Supervisor- Curascript on-site in the United States. You will lead a team responsible for accurate order fulfillment, coaching, and daily metric reporting.

Responsibilities include training staff, scheduling, and ensuring quality shipping while collaborating with other departments. A strong clerical and leadership background is essential.

Qualifications

• Clerical skills and multi-tasking are essential.
• Strong math skills for accuracy and reporting.
• Proficient in SAP and Microsoft Office Suite.
• At least 3 years in a leadership role.
• HS Diploma or GED required; degree preferred.

Responsibilities

• Manage team to ensure quality and on-time shipping.
• Conduct one-on-one meetings to address errors and attendance.
• Coach and train team members.
• Input daily metrics for monthly reporting and insights.
• Work on the floor with the team.

Skills

Clerical skills

Multi-tasking

Math skills

Communication skills

Leadership experience

Education

HS Diploma or GED

Degree preferred or equivalent

Tools

SAP

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Supervisor- Curascript

Location: Work on site

Hours: Shift- Monday-Friday 11am-8pm

Supervision of employees on all aspects of order fulfillment to include picking, packing and accurate shipment of orders to customers. Monitors productivity and performance standards, plans and directs workflow and project assignments to ensure service standards are met. Works with other departments to share labor when needed. Responsible for managing performance of assigned employees to include: training new team members, coaching & development, schedule management, performance management, and addressing employee relations issues as they arise.

What you’ll do:

• Manage team to ensure quality and on time shipping of all orders: picking/packing/shipping
• Perform one on one with each associate to communicate errors, concerns, attendance
• Coach and train team
• Input daily numbers for area of responsibility for monthly metric reporting
• Work on the floor with team

Qualifications

• Must have strong clerical skills
• Ability to Multi-task
• Strong math skills
• Knowledge of SAP / Microsoft Outlook/Microsoft Word/Microsoft Excel
• Preferred Strong Communication Skills
• At least 3 years of experience in a leadership role
• HS Diploma or GED, Degree preferred or equivalent work experience

Why Choose Us?

• Comprehensive Health Coverage from Day One (including medical, dental, vision).
• Competitive Holiday, Paid Time Off (PTO), and Overtime Compensation.
• Robust 401K Plan with Company Match.
• Vibrant and Inclusive Culture: Embrace our engaging and welcoming workplace environment, where authenticity is celebrated.

For this position, we anticipate offering an annual salary of 56,200 - 93,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered in a manner consistent with all federal, state and local ordinances. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.