Operations Supervisor

Loomis-; Grand Junction (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Loomis in Grand Junction is seeking an Operations Supervisor to oversee all branch operations including Cash Vault and Fleet, working with management to foster a professional, secure and cost-efficient environment.

You will supervise personnel, review operational KPIs, manage billing, and support incident response while driving continuous improvement and meeting challenging goals.

Qualifications

• High school diploma or college degree preferred.
• Experience in customer service or supervision.
• Strong PC skills and email proficiency.
• Ability to lead large and small teams and supervise operations.

Responsibilities

• Oversee daily branch activities in Grand Junction.
• Respond to customer inquiries with professional resolutions.
• Recommend changes to policies to ensure security and accountability.
• Interview and train branch personnel.
• Manage branch billing and KPI review.
• Supervise Vault, C.I.T., and fleet leads.
• Open/close the branch as required.
• Control overtime through scheduling and reviews.

Skills

Customer service

Leadership

Scheduling

PC knowledge

Communication

Education

High school diploma

College degree

Tools

TNT routing

Job description

Job Summary:

The Operations Supervisor will be responsible for oversight and coordination of all branch operations to include Cash Vault and Fleet. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation and cost effective and productive operations

Typical Duties/ Responsibilities:

• Oversight of all daily activities for Grand Junction locations.
• Ensure appropriate and timely responses to all customer inquiries, providing professional resolutions.
• Implement, monitor, and recommend changes to policies and procedures to ensure accountability and security of all liability.
• Interviewing, training, and oversight of branch personnel.
• Perform additional duties and/or functions assigned by the B.M.
• Daily review of all operational KPI’s.
• Supervision of Leads in Vault, C.I.T., and fleet operations.
• Create and maintain all routing through TNT.
• Manage billing for Grand Junction locations.
• Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations.
• Provide leadership that is dedicated to professionalism, continuous improvement and exceeding challenging goals and objectives.
• Controlling overtime hours through scheduling and reviews.
• Opening and closing of the branch as required.

Skills and Qualifications:

Preferred skills include the following high school graduate, college degree, PC knowledge, e-mail experience, customer service experience, self-motivated, and task oriented with the ability to supervise and lead large and small groups of people.