Operations Supervisor

Loomis AB; Flagstaff (AZ); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Dental Insurance

Vision Insurance

401(k) Plan

Life Insurance

Descripción de la vacante

Loomis in Flagstaff, AZ is seeking an Operations Supervisor to implement Loomis policies, manage daily armored route and vault operations, and support long-term operational goals under the Operations Manager.

The role emphasizes leadership, safety, and cost‑effective service, with responsibilities spanning scheduling, dispatch, ATM and vault oversight, staff development, incident handling, and cross‑functional coordination to deliver secure cash‑handling operations.

Formación

• As part of the qualification process, a valid firearms permit is required.
• Demonstrated leadership and supervisory presence through professional experience.
• Experience in transportation/logistics or a related field is required, with banking/retail cash and ATM operations preferred.

Responsabilidades

• Complete and maintain scheduling/routing on a daily basis.
• Oversight and coordination of armored and ATM route, dispatch, vault, and terminal operations.
• Maintain effectiveness and efficiency of route, terminal and vault operations.
• Ensure safety of employees, vehicles, and facilities through training and enforcement of policies.
• Provide leadership to ensure professionalism, continuous improvement and achievement of goals.
• Recruit, interview, train and supervise operations personnel.
• Coordinate with sales, other branches and vendors to implement viable operational solutions.
• Respond to customer inquiries/complaints and solve logistical issues.

Herramientas

Microsoft Office

Descripción del empleo

Salary commensurate upon skill set, experience and competency in similar role(s).

The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager.

Typical Duties / Responsibilities:

• Complete and maintaining scheduling/routing on daily basis
• Oversight and coordination of armored and ATM route, dispatch, first-line ATMmaintenance, vault and terminal operations.
• Maintaining effectiveness and efficiency of route, terminal and vault operations.
• Safety of employees, vehicles, and facilities through training, monitoring andenforcement of policies and procedures
• Security of cargo and terminal through training, monitoring, and enforcement of policiesand procedures including terminal opening and closing.
• Investigating accidents and processing required paperwork
• Developing and maintaining customer service capabilities among all operations staff.
• Responding to customer inquiries and or complaints and solving logistical issues.
• Coordinating with sales, other Division branches and departments, Division and corporatestaff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.
• Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions.
• Communication with all employees to Immediately resolve any outstanding issues and/or complaints.
• Completion of any and all additional responsibilities that are assigned by the OperationsManager and/or other Management Team Members on an “as needed” basis.
• Provideleadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
• Recruiting,interviewing, testing, selecting, training and supervising of operations personnel.
• Oversightand coordination of maintenance of vehicles, forklifts and other equipment.
• Emergency response to include response to employee injuries, facility security incidents,vehicle incidents and security investigations.
• Manipulationand maintenance of route and vault data to include manual paperwork and electronic data.
• All other duties as assigned by the Operations Manager/Branch Manager.

Skills and Qualifications:

• A valid firearms permit.
• A strong, positive, leadership andsupervisory presence proven through professional experience is required.
• Excellent verbal and writtencommunication skills and the ability to teach, coach, and present to small andlarge groups is required.
• Experience in transportation andwarehousing, transportation logistics, or a related field required.
• Experience in banking or retail cash,and ATM operations preferred.
• Excellent computer skills and a workingknowledge of Microsoft Office programs required.
• Strong desire to succeed, advance, growyour career, and work for an industry and company-leading branch is required.

Essential Duties/Job Qualifications:

As part of the qualification process for the Operation Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)
Lift-Carry:
- 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
- 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
- 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X)
Climb:
- Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X)

Benefits

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development