Operations Manager

Loomis-; Hayward (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

PTO

Health & Dental Insurance

Vision Insurance

401(k) Plan

Basic Life Insurance

Voluntary Life Insurance

Flexible Spending Account

Health Savings Account

Dependent Care Account

Training & Development

Job summary

Loomis is seeking an Operations Manager in California to lead armored route operations, vault and facility security, and ensure a high level of service delivery. You will implement Loomis policies and procedures, monitor daily operations, and assist with long-term planning with management to cultivate a safe, productive, and employee-centered culture.

The role requires coordinating route, dispatch, vault, and terminal activities, supervising supervisors, overseeing vehicle and equipment

Qualifications

• 3-5 years of leadership experience (a plus).
• Logistics or transportation experience required.
• College education or military experience preferred.
• 1-2 years of safety and security experience a plus.

Responsibilities

• Recruit and develop operations personnel including supervisors.
• Oversight of route, dispatch, vault, and terminal operations.
• Coordinate maintenance of vehicles and equipment with preventive maintenance.
• Control operating costs and improve efficiency.
• Ensure safety of employees, vehicles, and facilities through training and enforcement.
• Ensure security of cargo and terminals via procedures.
• Investigate accidents and complete required paperwork.
• Develop customer service capabilities among operations staff and address inquiries.

Skills

Leadership experience

Logistics experience

Safety and security experience

Education

College education or military experience

Job description

*Salary commensurate upon skill set, experience, and competency in operational leadership roles.Bonus eligible up to 25% annually*

The Operations Manager will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Manager will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Branch Manager.

Duties:

• Recruiting, interviewing, testing, selecting, and training of operations personnel. Training, development, and performance evaluation of operations supervisors.
• Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
• Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. See that preventive maintenance and repairs are performed in a timely manner.
• Controlling the costs of operations.
• Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures.
• Investigating accidents and processing required paperwork.
• Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and/or complaints.
• Control overtime hours, monitor employee vacation schedules and maintain effectiveness and efficiency of route, terminal, and vault operations.
• Short and long-range operational planning to meet branch goals.
• Delivers employee training to licensed armed driver/guards and terminal employees who operate or support armored transportation routes.
• Oversee the highly sensitive environment relating to ATM machines and the security required for all safety aspects
• Establishes and maintains cooperative relationships with local, state, and federal law enforcement agencies throughout the area and surrounding cities.
• Maintains company compliance with regulatory statutes involving DOT, OSHA, and EPA.
• Should have basic knowledge of Transit Vault, coin vault and CMS

Qualifications:

• 3-5 Years of Leadership Experience a plus
• Logistics or transportation experience required
• College Education or Military experience is Preferred
• 1-2 Years of Safety and Security Experience a plus

Essential Duties/Job Qualifications:

As part of the qualification process for the Operations Manager position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:

Lift:

• - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)

Lift-Carry:

• - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
• - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
• - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)

Push-Pull:

• - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)

Repetitive Coupling:

• - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X)

Climb:

• - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X)

Benefits:

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development