Vault Supervisor

Loomis US; Dallas (TX); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Vacation & Sick Time

Health & Dental Insurance

Vision Insurance

401(k) Plan

Life Insurance

Flexible Spending & HSA

Dependent Care Account

Training & Development

Job summary

Loomis US in Dallas, TX is seeking a Vault Supervisor to oversee vault operations, security, and cash handling across branches. The role focuses on safety, efficiency, and compliance while leading a team of operations staff.

You will coordinate with Branch Manager and other departments, manage scheduling, training, and performance, and ensure accurate balancing of vaults and timely reporting. Requires 3+ years in vault/cash processing and strong analytical skills.

Qualifications

• Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
• Excellent analytical and math skills and accuracy are essential.
• Must possess solid written, verbal, and interpersonal skills.
• Proficient with Microsoft Office Suite and banking database systems is required.
• Familiarity with computerized timekeeping systems and cash processing equipment is preferred.
• Must be able to work extended hours, some Saturdays, and some holidays.

Responsibilities

• Oversee and coordinate route and dispatch function.
• Control the costs of operations.
• Ensure safety of employees, vehicles, and facilities through training and enforcement of policies.
• Ensure security of cargo and terminal through training and enforcement of policies.
• Investigate accidents and process required paperwork.
• Develop and maintain customer service capabilities among all operations staff.
• Respond to customer inquiries and/or complaints.
• Coordinate with sales, other branches, District and corporate staff, other carriers, and vendors.
• Control overtime hours and monitor vacation schedules; maintain efficiency of operations.
• Plan short and long range operations to meet branch goals.
• Communicate with employees to resolve issues and complaints.
• Take on additional responsibilities assigned by Branch Manager or management team."],
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• COMPANY NAME: Loomis US; KEY POINTS: Vault supervision, safety and efficiency, CST and compliance

Skills

Analytical skills

Math skills

Written communication

Verbal communication

Interpersonal skills

Time management

Tools

Microsoft Office Suite

Banking databases

Timekeeping systems

Cash processing equipment

Job description

Job Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Job Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Job Duties

• Complete and maintain
• Oversight and coordination of route, and dispatch function
• Controlling the costs of operations
• Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
• Investigating accidents and processing required paperwork
• Developing and maintaining customer service capabilities among all operations staff.
• Responding to customer inquiries and/or complaints
• Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
• Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions
• Short and long range operational planning to meet branch goals
• Communication with all employees to immediately resolve any outstanding issues and/or complaints
• Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an “as needed” basis
• Knowledge of transit vault, coin vault and CMS operations
• Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis
• Responsible for training, counseling, disciplining, conduct and evaluation of employees under their direction on a daily basis
• Communicate with customers on a regular basis
• Communication with sales and administration on an “as needed” basis regarding updates of service and customers, and payroll issues
• Assume limited responsibilities during the absence of the Operations/Branch Manager on an “as needed” basis
• Direct operations to meet broad branch objectives, within policy guidelines
• Direct vault operations, including structure and scheduling, establish procedure, enforce policy
• Profitability of branch, as related to quality and efficiency of operations; operation cost within guidelines, as provided
• Control of losses through implementation of effective risk management, training, supervision, and discipline
• Control of damages and injuries, through implementation of safety programs, training, supervision and discipline
• High level of observable safety, security and effectiveness of operating practices and use of equipment
• Leadership by example – modeling appropriate behaviors; and regular observation/ monitoring of route activities and crew needs
• Self-development and subordinates through on the job training and other training
• Analyze complex factors to decide appropriate actions, and resolve situations not covered by set policies or procedures
• Ensure proper balancing of the vault daily for each shift
• Timely completion of monthly commitments as assigned by Operations/Branch

Requirements

• Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
• Excellent analytical and math skills and accuracy are essential.
• Must possess solid written, verbal, and interpersonal skills.
• Proficient with Microsoft Office Suite and banking database systems is required.
• Familiarity with computerized timekeeping systems and cash processing equipment is preferred.
• Must be able to work extended hours, some Saturdays, and some holidays.

Essential Functions/Job Qualifications

• Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.
• Ability to walk continuously between bins, vaults, booths, and counters.
• Ability to stand on the concrete floor approximately 80 percent of shift.
• Ability to sign and record numbers by hand and, make entries on records, and prepare reports.
• Ability to meet State requirements for handgun license/permit or Security Officer Commission.

As part of the qualification process for the Vault Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the below areas.

Lift

25lbs vertical lift from 10 inches to 66 inches from the floor (1X)

Lift-Carry

18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)

18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)

50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)

Push-Pull

Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)

Repetitive Coupling

Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)

Benefits

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Details

Job Family

Exempt

Job Function

Vault Custodian

Pay Type

Salary

Hiring Min Rate

65000 USD

Hiring Max Rate

75000 USD