Vault Supervisor

Loomis; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Vacation and PTO

Health & Dental Insurance

Vision Insurance

401(k) Plan

Life Insurance

Job summary

Loomis is seeking a Vault Supervisor in the Austin area to oversee vault, route, and dispatch operations. The role emphasizes safety, security, cost control, and staff development across all operations staff.

Candidates should have a minimum of three years in vault or cash processing, strong analytical and communication skills, and proficiency with MS Office and banking systems. Willingness to work extended hours, weekends, and holidays is required.

Qualifications

• Minimum 3 years of operations experience in a vault, cash, or coin processing environment.
• Excellent analytical and math skills and accuracy are essential.
• Must possess solid written, verbal, and interpersonal skills.
• Proficient with Microsoft Office Suite and banking database systems is required.
• Familiarity with computerized timekeeping systems and cash processing equipment is preferred.
• Must be able to work extended hours, some Saturdays, and some holidays.

Responsibilities

• Oversee and coordinate vault, route, and dispatch functions.
• Control costs of operations and ensure safety of employees, vehicles, and facilities.
• Ensure security of cargo and terminal through training and enforcement of policies.
• Investigate accidents and complete required paperwork.
• Train, counsel, and supervise employees daily; lead by example.

Skills

Vault operations

Analytical skills

Verbal/written communication

Physical stamina

Tools

MS Office Suite

Timekeeping systems

Job description

Job Duties

• Complete and maintain
• Oversight and coordination of route, and dispatch function
• Controlling the costs of operations
  Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
  Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
  Investigating accidents and processing required paperwork
  Developing and maintaining customer service capabilities among all operations staff.
  Responding to customer inquiries and/or complaints
  Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
  Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions
  Short and long range operational planning to meet branch goals
  Communication with all employees to immediately resolve any outstanding issues and/or complaints
  Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an “as needed” basis
  Knowledge of transit vault, coin vault and CMS operations
  Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis
  Responsible for training, counseling, disciplining, conduct and evaluation of employees under their direction on a daily basis
  Communicate with customers on a regular basis
  Communication with sales and administration on an “as needed” basis regarding updates of service and customers, and payroll issues
  Assume limited responsibilities during the absence of the Operations/Branch Manager on an “as needed” basis
  Direct operations to meet broad branch objectives, within policy guidelines
  Direct vault operations, including structure and scheduling, establish procedure, enforce policy
  Profitability of branch, as related to quality and efficiency of operations; operation cost within guidelines, as provided
  Control of losses through implementation of effective risk management, training, supervision, and discipline
  Control of damages and injuries, through implementation of safety programs, training, supervision and discipline
  High level of observable safety, security and effectiveness of operating practices and use of equipment
  Leadership by example – modeling appropriate behaviors; and regular observation/ monitoring of route activities and crew needs
  Self-development and subordinates through on the job training and other training
  Analyze complex factors to decide appropriate actions, and resolve situations not covered by set policies or procedures
  Ensure proper balancing of the vault daily for each shift
  Timely completion of monthly commitments as assigned by Operations/Branch

Requirements

• Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
• Excellent analytical and math skills and accuracy are essential.
• Must possess solid written, verbal, and interpersonal skills.
• Proficient with Microsoft Office Suite and banking database systems is required.
• Familiarity with computerized timekeeping systems and cash processing equipment is preferred.
• Must be able to work extended hours, some Saturdays, and some holidays.

Essential Functions/Job Qualifications

• Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.
• Ability to walk continuously between bins, vaults, booths, and counters.
• Ability to stand on the concrete floor approximately 80 percent of shift.
• Ability to sign and record numbers by hand and, make entries on records, and prepare reports.
• Ability to meet State requirements for handgun license/permit or Security Officer Commission.

As part of the qualification process for the Vault Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the below areas.
Lift:
25lbs vertical lift from 10 inches to 66 inches from the floor (1X)
Lift-Carry:
18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)
Push-Pull:
Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
Repetitive Coupling:
Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)

Benefits

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development