Operations Supervisor

Norfolk Iron; Durant (IA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid schedule

Career development

Job summary

Norfolk Iron is seeking an Operations Supervisor on a hybrid schedule (2nd & 3rd shifts, 5p–1:30a) to lead manufacturing teams. This hands-on leader will drive Lean manufacturing, safety, quality, and continuous improvement while building an engaged workforce.

You will coach, evaluate performance, develop training, and implement 5S, standard work, and process improvements across shifts.

Qualifications

• Associate's degree or equivalent manufacturing leadership experience.
• 3–5 years of manufacturing supervisory experience.
• Proven Lean manufacturing implementation experience.
• Strong continuous improvement skills and problem solving.
• Experience managing employee discipline and relations.
• Excellent communication, coaching, and leadership abilities.
• Ability to work a hybrid schedule for extended 2nd and 3rd shifts.
• Proficiency with Microsoft Office.

Responsibilities

• Provide daily supervision for 2nd and 3rd shift staff.
• Ensure production schedules, quality standards, and customer requirements are met.
• Monitor KPIs including safety, quality, productivity, and labor efficiency.
• Coach, mentor, and develop employees; conduct regular performance evaluations.
• Develop training plans and cross-training initiatives.
• Promote accountability, teamwork, and a respectful work environment.
• Lead Lean manufacturing, 5S, and standard work initiatives.
• Lead change and implement equipment/process changes.

Skills

Lean Manufacturing

Leadership

Communication

Microsoft Office

Education

Associate's degree

Tools

Microsoft Office

Job description

Operations Supervisor - Hybrid 2nd & 3rd Shift (5p to 1:30a)

Position Summary

The Operations Supervisor is responsible for leading manufacturing operations across a hybrid schedule (5p to 1:30a) supporting both 2nd and 3rd shift production teams. This role requires a hands-on leader who excels in lean manufacturing principles, employee development, process improvement, and operational excellence. The Operations Supervisor will drive safety, quality, productivity, and continuous improvement while building a highly engaged and accountable workforce during extended off-shift coverage.

The ideal candidate is a strong coach and mentor with proven experience implementing Lean Manufacturing tools, leading change initiatives, managing employee performance, and fostering a culture of accountability and continuous improvement.

Operations Leadership

• Provide daily supervision and direction for manufacturing staff across 2nd and 3rd shifts.
• Ensure production schedules, quality standards, and customer requirements are achieved.
• Monitor key performance indicators (KPIs) including safety, quality, productivity, scrap, and labor efficiency.

Employee Development & Leadership

• Coach, mentor, and develop employees to improve performance, engagement, and advancement opportunities.
• Conduct regular performance evaluations and provide ongoing feedback.
• Develop training plans and support cross‑training initiatives to build workforce flexibility.
• Promote a culture of accountability, teamwork, and respect throughout the organization.

Performance Management & Discipline

• Address employee relations issues promptly and professionally.
• Conduct investigations as needed and administer corrective actions consistent with company policies.
• Maintain thorough and accurate documentation regarding employee performance and disciplinary matters.
• Ensure consistent application of policies, procedures, and workplace standards.

Lean Manufacturing & Continuous Improvement

• Champion Lean Manufacturing principles throughout the operation.
• Drive implementation and sustainability of 5S programs.
• Identify waste reduction opportunities and implement process improvements that improve safety, quality, delivery, and cost performance.
• Support standardized work development and process discipline.

Change Management

• Lead change initiatives and effectively communicate operational changes to employees.
• Build employee engagement and commitment during transitions.
• Partner with leadership teams to execute strategic operational improvements.
• Support implementation of new equipment, processes, systems, and organizational changes.

Safety & Compliance

• Promote a strong safety culture and ensure compliance with all company safety policies.
• Conduct safety observations, audits, and investigations.
• Lead corrective actions resulting from safety incidents and near misses.
• Ensure compliance with environmental, health, and regulatory requirements.

Required

• Associate's degree or equivalent combination of education and manufacturing leadership experience.
• Minimum 3-5 years of manufacturing supervisory experience.
• Demonstrated success implementing Lean Manufacturing principles.
• Strong understanding of continuous improvement methodologies.
• Experience managing employee discipline and employee relations.
• Excellent communication, coaching, and leadership skills.
• Ability to work a hybrid schedule supporting both 2nd and 3rd shifts for an extended period.
• Proficiency with Microsoft Office

#ZR

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.