Operations Supervisor

ACTS Brand; Boston (MA); On-site; USD 60,000 - 70,000; Full time

Job summary

ACTS Brand is seeking an Operations Supervisor at Boston Logan International Airport. You will provide support to leads and Security Agents, schedule staff, and maintain compliance with security regulations.

The ideal candidate has 5 years in airport/warehouse management and 3 years of supervisory experience in aviation security. This position offers an annual salary between $60,000 and $70,000 with opportunities for career advancement.

Qualifications

• 5 years in airport/warehouse management.
• 3 years Supervisory experience in security functions in aviation.
• Must be a US Citizen.

Responsibilities

• Support to ACTS Leads and Security Agents.
• Schedule and assign Security Agents.
• Serve as a liaison for Airline Customers and TSA.
• Maintain security records as per requirements.
• Conduct audits of employee performance.

Skills

Airport/Warehouse Management

Supervisory Experience in Security Functions

Knowledge of Airline Security Regulations

Knowledge of Cargo Screening

Job description

Join a Global Leader in Aviation Security!

ACTS-Aviation Security Inc. has an immediate opening for an Operations Supervisor at the Boston Logan International Airport. Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.

Salary Range:

$60,000 - 70,000 annual salary

Essential Duties and Responsibilities:

• Service Supervisors provide support to ACTS Leads and Security Agents in the daily activities established by the customer's requirements.
• Performs or assists in scheduling and assigning the Security Agents to ensure proper coverage and relief for the ACTS-Aviation Security operation.
• Serves as a liaison for the Local Airline Customers, Host Catering units, and TSA or other Government Authorities.
• Ensures and maintains all security related records as indicated by the local Airline Customers, TSA and other Government Authorities.
• Performs regularly scheduled documented audits of employee work performance, including video reviews, according to ACTS-Aviation Security policies.
• Ensures that all Government, Customer, Airlines, and local requirements are met.
• Reports all daily, weekly, monthly activities to the appropriate member of management.
• Conducts and ensures that all training and orientation are provided to employees.
• Works with Regional HR Manager to recruit, hire and retain highest quality Security Agents.
• Disciplines Agents as necessary.
• Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
• Performs all other duties as assigned by ACTS-Aviation Security management.

Requirements:

• 5 years in airport/warehouse management
• 3 years Supervisory experience in security functions in aviation (not general)
• Knowledge of airline and Catering Security regulations
• Must be a US Citizen
• Knowledge of Cargo Screening

ACTS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.