Operations Manager

ACTS-Aviation Security, Inc; Denver, Northern (CO, KY); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Insurance

401K with company matching

Paid vacation & holidays

Job summary

ACTS-Aviation Security, Inc. in Denver, Colorado, is hiring an Operations Manager to oversee security operations on swings/midnight shifts at Denver International Airport.

The role focuses on staffing, compliance, and coordinating with TSA and customers to ensure safe, efficient airport operations. The position offers a salary of $55,000 yearly, benefits including insurance, 401K with company matching, and paid vacation and holidays, with opportunity for career advancement within a nationwide

Qualifications

• Bachelor’s Degree in Aviation Management, Security Management or closely related field.
• Five years of aviation/security management experience; may substitute for degree.
• Three years in security or related field; at least one year of Title 49 CFR Part 1542 airport operations experience.

Responsibilities

• Oversee security operations for shifts at Denver International Airport.
• Develop staffing plans and ensure schedules meet coverage and overtime targets.
• Promote compliance with TSA, customer specifications, and safety requirements.

Skills

Leadership

Security management

Communication

Customer service

Education

Bachelor’s Degree in Aviation/Security Management

Tools

Microsoft Office

Job description

Join a Global Leader in Aviation Security!

Salary Range: $55,000 annually

Insurance available! 401K with company matching! Paid vacation & holidays!

ACTS-Aviation Security Inc. has an immediate opening for a Operations Manager at the Denver International Airport in Denver, Colorado. This position will be for swings/midnight shifts.

Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.

Operations Manager provide oversight to the security operations. Manages plans, organizes and directs the security activities of teams to ensure compliance and efficiency.

Develops and maintains strong relationships with the customer and airport staff. Adheres to and promotes ACTS commitment to quality of service, compliance with customer specifications and government agency regulations and focus on safety in the work environment.

Represents the Site Director during afterhours activities.

Accountable for operational and compliance performance of all employees during his/her shift.

Defines staffing schedule, manages labor hours to that schedule, works with the scheduler to ensure that the schedule is fully staffed and manages to overtime targets.

Implements the ACTS safety program.

Oversees and continually develops security staff to include supervisors and guards.

Submits shift reports to the Site Director.

Enforces disciplinary actions

Provides coaching, development and performance reviews to subordinate Supervisors and guards.

Ensures and maintains all security related records as indicated by the Customer, TSA, and other Governmental entities.

First point of contact during a shift in addressing compliance issues raised by customers or TSA, preparing incident reports that ensure problems addressed and reports to the site director.

Bachelor’s Degree i n Aviation on Management, Security Management or closely related field.

Five (5) years of aviation/security management or similar experience may be substituted for a bachelor’s degree

Must have a minimum of three (3) years’ experience in the security or similar field including one (1) year of experience at a Title 49 CFR Part 1542, regulated airport and a thorough understanding of the operations requirements of each post that will be serviced under the requirements of this Agreement

Experience managing in a union environment

Preferred, but not required:Federal security experience, i.e. TSA.

• Experience in the airline/airport industry.
• Security experience, i.e. law enforcement, military police, corporate security, etc.

Have sound judgment and integrity managing a large team and have a sense of urgency to respond to personnel and client calls 24 hours a day :

Excellent leadership and presentation skills.

Strong PC computer skills, including Word, Excel, Outlook, and familiarity with the Internet.

Strong customer management and communication skills

Strong oral and written communication skills

Ability to communicate internally and externally with disparate groups.

Employee must have a confirmed 10-year background check (10 year listed; 5 year verified employment history verification or FBI fingerprint check for SIDA applicant purposes).

The American Association of Airport Executives (AAAE) Airport Certified Employee (ACE) designation for Security is optional but preferred

ACTSisan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.