Operations Supervisor

CVS Health; Anaheim (CA); On-site; Full time

Job summary

CVS Health is seeking an Operations Supervisor to support store management, ensuring excellent customer service and operational efficiency. The role involves supervising staff, handling customer relations, and managing merchandise presentation. Ideal candidates will possess strong analytical and communication skills, with a flexible schedule to meet store needs.

Benefits

Medical plans

401(k)

Stock purchase

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Ability to work flexible full-time schedule, including early mornings, overnights, weekends.

Responsibilities

• Supervise store crew through assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Price merchandise and stock shelves.

Skills

Deductive reasoning

Analytical skills

Communication

Supervision

Influencing skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Operations Supervisor role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

An Operations Supervisor supports the CVS Store Management team in planning and driving store execution and performance, focusing on excellent customer service to build consumer loyalty. When no manager is onsite, the Operations Supervisor leads store operations and staff, ensuring smooth functioning and completion of all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and crews.
3. Supervise store crew through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

Customer Service

1. Assist customers with questions, problems, and complaints.
2. Promote CVS customer service culture (greet, help, thank).
3. Handle customer relations issues per company policy and foster positive shopping experiences.
4. Provide personalized feedback and coaching to colleagues.

Merchandise/Presentation

1. Price merchandise.
2. Stock shelves.
3. Support planning, display, signage, and inventory of promotional and seasonal merchandise.

Minimum Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Effective communication, supervision, and influencing skills.
• Ability to work flexible full-time schedule, including early mornings, overnights, weekends, and respond to urgent issues.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School Diploma or Equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 40

Employment type: Full-time

Pay range: $17.25 - $26.00 per hour, depending on experience and other factors.

Benefits include medical plans, 401(k), stock purchase, wellness programs, paid time off, flexible schedules, and more. For details, visit CVS Benefits.

Application deadline: 08/07/2025.

Qualified applicants with arrest or conviction records will be considered per laws.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Healthcare