Operations Superstar at Red Hanger/FRSTeam of Utah

FRSTeam Corporation; Wildomar (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Job summary

FRSTeam Corporation in Wildomar, CA is seeking an Operations Superstar to support our executive team and drive daily success across multiple locations. This role requires a natural leader with proven experience in operations and service-based businesses.

As Operations Superstar, you will lead teams, enhance customer experiences, and ensure policy enforcement while optimizing logistics and performance metrics. We value your leadership in our growing, respected company with competitive pay and numerous benefits.

Qualifications

• Proven experience in operations, retail, hospitality, or service-based businesses.
• Detail-oriented and metrics-driven, focusing on customer experience.
• Strong communication and problem-solving skills.

Responsibilities

• Train and mentor team members across all locations.
• Lead customer service excellence for memorable experiences.
• Enforce policies and maintain operational consistency.

Skills

Leadership

Customer service excellence

Problem-solving

Metrics-driven mindset

Communication

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

Are you a high-energy, hands‑on leader who thrives in fast‑paced environments and loves making things run like clockwork?

Join our growing dry cleaning company with multiple locations and help us deliver exceptional service, streamline operations, and build a winning team. Our business is Red Hanger Cleaners/FRSTeam of Utah.

What You’ll Do:

As our Operations Superstar, you’ll be the right hand of the executive team and the engine behind our daily success. Your responsibilities will include, but are not limited to:

• Train and mentor team members across all locations to ensure consistency, quality, and excellent service
• Lead customer service excellence—support front-line teams in creating memorable customer experiences
• Enforce policies and procedures, ensuring operational consistency and accountability across all stores
• Monitor and maintain key performance metrics, including production efficiency, turnaround time, quality control, and customer satisfaction
• Coordinate logistics for pickup/delivery routes, inventory, and equipment across multiple locations
• Identify and solve operational issues quickly and effectively, always looking for process improvements
• Work directly with the leadership team on strategy, growth initiatives, and special projects

What We’re Looking For:

• Proven experience in operations, retail, hospitality, or service-based businesses (multi-unit management a strong plus)
• A natural leader with excellent people skills and a track record of developing strong teams
• Detail-oriented and metrics-driven, with a sharp eye for both customer experience and operational efficiency
• Able to thrive in a hands‑on, roll‑up-your-sleeves environment
• Strong communication and problem‑solving skills
• Comfortable using technology and reporting tools to track performance and manage systems

Why Join Us?

• Be a key leader in a respected and growing company
• Work with a supportive, entrepreneurial team that values your ideas and leadership
• Make a real difference—we’re not just cleaning clothes; we’re restoring confidence and serving our communities
• Competitive pay, benefits, and opportunities for career growth

Pay based on experience and competency. Bonuses based on performance.