Operations & Student Success Manager - Medical Education

Lincoln Memorial University; Tennessee; On-site; USD 85,000 - 110,000; Full time

Job summary

Lincoln Memorial University seeks a Manager of Clinical Student Success and Operations to lead the Office of Clinical Student Success and Operations, coordinating workflows, student tracking, and readiness initiatives across LMU-DCOM campuses to ensure timely progress and compliant processes.

Reporting to the Director, you will maintain dashboards, manage confidential information, and support accreditation data collection while advancing clinical education objectives across Harrogate, Knoxville,

Qualifications

• Bachelor’s degree required.
• Experience in higher education, healthcare administration or medical education.
• Advanced Excel and MS Office proficiency.
• Strong organizational, analytical, interpersonal and project management skills.
• Ability to handle confidential information and multiple priorities.

Responsibilities

• Coordinate day-to-day operations for the Office of Clinical Student Success and Operations.
• Support the Director in implementing departmental priorities and strategic initiatives.
• Coordinate tracking of student progression, remediation, and completion of clinical curriculum requirements.
• Monitor operational processes related to COMAT, COMSAE, COMLEX Level 2 readiness, and other assessment activities.
• Maintain departmental dashboards, tracking systems, reports, and operational metrics.
• Coordinate communication among Clinical Deans, Clinical Assessment personnel, Clinical Skills Workshop staff, Student Affairs, Academic Support, the Registrar, and other institutional partners.
• Maintain departmental calendars, implementation timelines, and project plans.
• Monitor implementation of approved operational workflows across all campuses.
• Prepare reports, agendas, meeting materials, and follow-up documentation for departmental meetings.
• Assist with accreditation data collection, documentation, and continuous quality improvement initiatives.
• Identify workflow bottlenecks and recommend operational improvements.
• Maintain standard operating procedures and assist with onboarding and training.
• Maintain strict confidentiality of student records and institutional information.
• Perform other duties as assigned.

Skills

Organizational skills

Analytical thinking

Interpersonal skills

Project management

Education

Bachelor's degree

Tools

Excel

MS Office

Job description

Lincoln Memorial University seeks a Manager of Clinical Student Success and Operations to lead the Office of Clinical Student Success and Operations, coordinating workflows, student tracking, and readiness initiatives across LMU-DCOM campuses to ensure timely progress and compliant processes.

Reporting to the Director, you will maintain dashboards, manage confidential information, and support accreditation data collection while advancing clinical education objectives across Harrogate, Knoxville,