Operations & Strategy Transformation Associate

Aumni; Newark (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Business Management Associate to help transform the Business Management function, establish standards, and strengthen governance across the organization.

You will partner with leadership to move ideas from concept to implementation, shaping how we manage people, processes, priorities, and resources. You will build foundational processes, create SOPs, and develop concise executive materials, while supporting reporting, analytics, and workforce planning initiatives

Qualifications

• Bachelor's degree required.
• Experience in Business Management, Strategy, Operations, Finance, Transformation, Workforce Planning, or related area.
• Experience with reporting, data analysis, dashboards and executive presentations.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Ability to translate complex information into clear, executive-ready materials.
• Strong organizational and project-management skills with ability to manage multiple priorities.
• Ability to collaborate across functions and build stakeholder relationships.
• Comfort with adapting in evolving processes, standards, and solutions.
• Strong Microsoft Excel and PowerPoint skills.

Responsibilities

• Support development of the future-state Business Management operating model, including the book of work, roles and responsibilities, ways of working, and measures of success.
• Review existing processes and identify opportunities to simplify, standardize, automate, and strengthen controls.
• Develop SOPs and support implementation of consistent processes across Business Management.
• Support development of the Monthly Business Review framework and other leadership governance routines.
• Develop clear, concise, and insightful materials that help leadership understand business performance, priorities, risks, and opportunities.
• Support workforce planning, recruiting processes, and talent initiatives.
• Develop reporting and analysis across headcount, hiring, attrition, capacity, organizational health, and other workforce indicators.
• Support TCIO communications, Town Halls, leadership engagement, learning and development, recognition, and culture initiatives.
• Help build sustainable frameworks, calendars, processes, and measurement approaches for employee programs.
• Support headcount, expense, forecasting, and budget management.
• Enhance financial reporting through executive summaries, scorecards, variance analysis, and supporting insights.

Skills

Analytical thinking

Problem solving

Executive communication

Excel & PowerPoint

Cross-functional collaboration

Project management

Adaptability

Education

Bachelor's degree

Tools

Dashboards

Job description

JPMorgan Chase & Co. seeks a Business Management Associate to help transform the Business Management function, establish standards, and strengthen governance across the organization.

You will partner with leadership to move ideas from concept to implementation, shaping how we manage people, processes, priorities, and resources. You will build foundational processes, create SOPs, and develop concise executive materials, while supporting reporting, analytics, and workforce planning initiatives