Operations Strategy & Projects Lead - Guam & Micronesia

Matson Logistics, Inc.; Long Beach (CA); Ibrido; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Matson Navigation Company, Inc. is seeking an Operations Support professional to drive efficiency across Sales, Customer Service, Operations, Finance, and IT.

You'll manage Guam, Micronesia and Naha initiatives, set stakeholder expectations, and support vessel operations while coordinating with external agents and training programs. You will develop KPIs, analyze costs, plan budgets, and promote automation and AI-enabled solutions to optimize vessel scheduling and cargo flow.

Competenze

• Experience in terminal operations, shipping, transportation, logistics or related industry.
• Basic knowledge of applicable safety rules, and familiarity with safe workforce practices

Mansioni

• Leads effort across interdependent functions (Sales, Customer Service, Operations, Finance, IT) to identify opportunities for efficiency and effectiveness, develop plans, manage, and implement enhancements or new problem-solving solutions for new or existing processes.
• Manage Guam, Micronesia & Naha initiatives, programs and projects from initiation, planning, executing, monitoring, and support transition from project to steady state.
• Establishes requirements and expectations with General, Sales, and Operations management project stakeholders and provide regular updates.
• Support vessel operations for CLX and feeder vessel requirements including stowage/discharge, husbandry activities, regulatory requirements and other needs as required
• Works closely with Guam, CNMI and Micronesia external agents and third-party operators to coordinate, facilitate and organize regular engagement, annual conferences and training as required.
• Performs special studies and analyses as directed by the Vice President & General Manager and the Operations Manager.
• Develops Key Performance Indicators and stewards collection and regular reporting to Operations Manager to assess the efficiency and productivity of the Operations group
• Develops and adapts existing documented processes for Operations group and leads plan for implementation
• Helps plan Operations annual budget requirements, identifies cost savings initiatives, conducts monthly stewarding and analysis of expenses and tracking of cost savings initiatives
• Champions use of automation and digital tools and resources to enhance productivity in the workplace and as part of process improvements initiatives.
• Partners with and contributes to AI initiatives to identify operational improvement opportunities and actively contributes domain expertise in the development and implementation of AI-driven tools that enhance vessel scheduling, cargo flow, performance tracking, and overall workflow.
• Perform other duties as assigned.

Conoscenze

MS Office

Interpersonal skills

Leadership

Planning

Multi-tasking

Data-driven AI

Descrizione del lavoro

Matson Navigation Company, Inc. is seeking an Operations Support professional to drive efficiency across Sales, Customer Service, Operations, Finance, and IT.

You'll manage Guam, Micronesia and Naha initiatives, set stakeholder expectations, and support vessel operations while coordinating with external agents and training programs. You will develop KPIs, analyze costs, plan budgets, and promote automation and AI-enabled solutions to optimize vessel scheduling and cargo flow.