Operations & Strategy Manager (Mexico)

Dandy; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare

Dental

Mental health support

Parental planning resources

Retirement savings options

Generous paid time off

Job summary

Dandy is hiring an Operations Manager to design, scale, and optimize the systems powering our manufacturing network. You will work on the Strategy Operations team to ensure every order ships on time by building scalable solutions that optimize labor, equipment, and scheduling.

You’ll collaborate with Data, Product, and Operations leaders to translate business needs into system requirements and drive architecture that enables 24/7 utilization and future scale.

Qualifications

• 6+ years in operations, manufacturing, or systems-focused roles with cross-functional impact.
• Strong program management skills and experience delivering system rollouts.
• Experience designing scalable systems for ERP/MES, scheduling, and resource allocation.

Responsibilities

• Design and roll out scalable labor allocation and scheduling systems.
• Drive on-time delivery by optimizing labor, equipment and process orchestration.
• Partner with Product and Data to define system requirements and architecture.
• Build real-time dashboards linking labor, equipment and scheduling to outcomes.
• Lead pilots and rollout improvements across the manufacturing network.

Skills

Operations leadership

Program management

ERP/MES use

Data-driven problem solving

Cross-functional collaboration

Communication

Education

Bachelor's Degree in Engineering / Mathematics / Economics / Business

Tools

SQL

Looker

Job description

the company is transforming the massive and antiquated dental industry- an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, the company is building the operating system for dental offices around the world- empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

the company is hiring an Operations Manager to design, scale, and optimize the systems that power our manufacturing network. This role sits on our central Strategy Operations team and is focused on ensuring every order ships on time by building scalable solutions that optimize labor, equipment, and system orchestration. You’ll be responsible for creating the infrastructure to assign 100% of labor, achieve 100% OEE visibility on the floor, ensure 100% of orders and labor are scheduled through our system, and enable 24/7 machine utilization through demand smoothing strategies.

You will work cross-functionally with Data, Product, and Operations leaders to translate business needs into system requirements, and then partner to design, launch, and optimize the architecture that drives execution. This is a high-impact role that will unlock scale, predictability, and efficiency in our manufacturing operations.

What You’ll Do

• Build scalable systems: Design and roll out solutions to fully allocate labor, track OEE, and ensure all orders and labor are scheduled by system logic.
• Drive on-time delivery: Implement strategies and tools that ensure every order is scheduled, resourced, and delivered on time.
• Own architecture & strategy: Partner with Product and Data to define system requirements, align on architecture decisions, and roll out enhancements.
• Ensure visibility & accountability: Lead dashboard builds of real-time insights that connect labor, equipment utilization, and scheduling performance to business outcomes.
• Operationalize improvements: Diagnose bottlenecks, design solutions, and lead pilots/rollouts to close gaps.
• Cross-functional leadership: Act as the connective tissue between Strategy Operations, Product, Data, and Manufacturing, ensuring system architecture reflects operational realities and future scale needs.

What We’re Looking For

• 6+ years in operations, manufacturing, or systems-focused roles (consulting, strategy, or product ops experience a plus).
• Strong program/project management skills with experience delivering cross-functional system rollouts.
• Experience designing and implementing systems for scale (ERP/MES, scheduling, resource allocation).
• Data-driven problem solver.
• Strong communicator who can translate operational needs into system requirements and influence cross-functional partners.
• Self-starter with high ownership, detail orientation, and ability to drive clarity in ambiguous environments.
• Bachelor's Degree in Engineering, Mathematics, Economics, Business or closely related field.

Bonus Points For:

• Outstanding professional references to share
• Strong verbal and written communication skills with ability to present quantitative concepts
• Comfortable using SQL, Looker, or similar tools to build visibility and drive decisions
• Experience with marketplace business models
• Management consulting or investment banking backgrounds, extra bonus points for startup experience
• Willingness to roll up your sleeves and fix problems in a hands-on manner when needed
• Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work
• Willingness/Availability to travel to U.S. Monthly.

Req ID: J-1256

For full‑time positions, the company offers a wide range of best‑in‑class, comprehensive, and inclusive benefits tailored to each country where we operate.

• healthcare
• dental
• mental health support
• parental planning resources
• retirement savings options
• generous paid time off

ensuring our team members are supported no matter where they live and work.

the company is proud to be an equal‑opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

the company also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit the company Careers for more!

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