Operations Strategy Leader - Facilities, ITM & Projects

Confidential; Marysville (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary

Overtime pay

Bonus opportunities when applicable

Excellent benefits

Job summary

Honda Federal Credit Union in Marysville, OH, seeks an Operations Support Manager to lead the operations strategy across branches, ITMs, facilities, and support services. This role partners with stakeholders and vendors to maintain high operational standards and drive continuous improvement.

The ideal candidate has 5+ years in financial services operations, strong leadership, and proven project experience. The position emphasizes quality control, regulatory compliance, and staff coaching to

Qualifications

• Bachelor's or Associate degree in Business, Finance, Operations or related field preferred
• Credit union designation preferred
• Experience in financial institutions and operations leadership is essential

Responsibilities

• Lead operations strategy aligning with annual plan and budgets
• Manage ITMs, facilities planning, and vendor relationships
• Oversee loan titles, quality control, and regulatory compliance
• Coach staff to maximize efficiency and resolve issues effectively

Skills

Leadership

Facilities management

Operational oversight

Regulatory compliance

Vendor management

Education

Bachelor's degree in Business/Finance/Operations

Credit union designation (preferred)

Tools

MS Office

Financial data processing systems

Loan origination systems

Job description

Honda Federal Credit Union in Marysville, OH, seeks an Operations Support Manager to lead the operations strategy across branches, ITMs, facilities, and support services. This role partners with stakeholders and vendors to maintain high operational standards and drive continuous improvement.

The ideal candidate has 5+ years in financial services operations, strong leadership, and proven project experience. The position emphasizes quality control, regulatory compliance, and staff coaching to