Operations Staff | Part-Time | ISU - Stephens Auditorium

Oak View Group; Ames (IA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group in Ames, IA is seeking a part-time Operations Staff member to support event setup and teardown, inventory, and general maintenance. The role is hourly and requires availability days, nights, weekends, and holidays.

You will handle theater assets, read maps for event layouts, and help ensure safe, efficient operations while coordinating with staff and clients. This position emphasizes reliability, safety, and teamwork.

Qualifications

• High school diploma or GED required.
• Experience in event operations or warehouse work is a plus.
• Able to operate equipment such as forklifts and pallet jacks.
• Must stand for extended periods and work nights/weekends/holidays.

Responsibilities

• Set up and tear down of events efficiently.
• Maintain theater assets and inventory.
• Read maps and layouts to meet event needs.
• Ensure safety and manage weather/lighting challenges.
• Work with clients and guests professionally.

Skills

Event operations

Inventory management

Safety compliance

Customer service

Reading maps/layouts

Education

High school diploma

Tools

Forklift operation

Pallet jack

Cleaning machinery

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Operations Staff will execute the set-up and tear-down of events, assist with inventory, and provide general maintenance, as necessary. The position will be part-time and hourly and should be available to work days and nights, including weekends and holidays.

This role pays an hourly rate of $14.00 - $20.00.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 13, 2026.

Responsibilities

• Ensure all event set-ups and breakdowns are done efficiently and correctly.
• Maintain an accurate account of theater assets, including tables, chairs, stanchions, barricades, etc.
• Demonstrate the ability to read maps and layouts to meet the needs of an event or client.
• Think critically through theater operations and activations to provide a safe event for all spectators.
• Work safely and efficiently during varying weather, time of day/night, and using a variety of equipment.
• Promote a safe working environment for all employees by following the life safety and emergency program as needed.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Successfully troubleshoot unplanned challenges.
• Remain flexible and adjust to situations as they occur.
• Frequent bending, carrying, moving, climbing, working from various heights, lifting, sitting, exposure to moderate-to-loud noises, and extensive walking through the building.

Qualifications

• High school diploma or G.E.D. or equivalent is required.
• Previous experience in event operations, manual labor, or warehouse work is a plus.
• Familiar with operational procedures, facility capabilities, industry terminology, and event-related services.
• Basic math skills to provide accurate inventory tracking and event set-ups.
• Ability to operate equipment such as light trucks, pallet jacks, forklifts, scrubbing machines, or other equipment is preferred.
• Follow detailed instructions and communicate effectively with others.
• Ability to work independently, exercising judgment and initiative.
• Ability to work nights, weekends, and holidays as needed.
• Effectively work under pressure and meet tight deadlines in a fast-paced environment.
• Ability to communicate with employees, co-workers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.
• Maintain a professional demeanor among clients, talent, and guests, demonstrating a high level of customer and client service.
• Must be able to stand for extended periods of time.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.