Operations Specialist - Logistics

Lavazza Group; Chester (Delaware County); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Operations Specialist to enhance logistics efficiency within their dynamic supply chain team. This role is vital in managing transportation activities, ensuring timely delivery, and optimizing costs while maintaining high customer satisfaction. The ideal candidate will thrive in a fast-paced environment, leveraging their expertise in logistics and supply chain management. This innovative firm offers a hybrid work schedule, competitive benefits, and a vibrant workplace culture that values collaboration and professional growth. If you're passionate about logistics and ready to make a significant impact, this opportunity is for you.

Benefits

Competitive Medical, Vision, Dental Benefits

401K Package

Employee Assistance Program

Onsite Cafeteria and Gym

Hybrid Work Schedule

Ability to be barista certified

Monthly Lunches provided

Tuition Reimbursement

Performance Development Plans

Employee Discounts

Flexible business casual dress code

Free coffee, anytime

Qualifications

• 3+ years of experience in logistics or supply chain management.
• Ability to learn new technology and tools quickly.
• Strong collaboration skills and ability to work cross-functionally.

Responsibilities

• Manage transportation activities and ensure timely delivery of goods.
• Implement cost-saving programs and manage customer delivery requirements.
• Monitor transportation KPIs and liaise with logistics partners.

Skills

Logistics Management

Supply Chain Management

Communication Skills

Project Management

Attention to Detail

Salesforce

Microsoft Excel

SAP

Education

Bachelor’s degree in Logistics

Bachelor’s degree in Supply Chain Management

Bachelor’s degree in Business Administration

Tools

Salesforce

Microsoft Excel

SAP

Job description

Join to apply for the Operations Specialist - Logistics role at Lavazza Group.

About The Group
From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 4,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and we are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

Overview
At Lavazza, the Transportation Specialist is a key contributor to the Supply Chain Department. In this role, the Transportation Specialist will oversee and manage all activities related to carriers and to the transportation of goods from local US suppliers and to customers, ensuring efficient and timely transportation. In addition to evaluating and designing transportation and distribution procedures to maximize delivery efficiency. Research and analyse freight costs and classifications, delivery methods, and delivery schedules to minimize delivery costs and maximize customer satisfaction.

Responsibilities

• Be an essential conduit between internal purchasers, customer service, third-party warehouses, trucking vendors, documentation, and end customers to ensure order flow is accurate, constant within agreed shipment period.
• Implement and manage Salesforce platform with Lavazza internal and external customers.
• Embody and exhibit high level of communication and sense of urgency up and down the supply-chain to ensure that all parties are aware of plans, issues and remedial actions.
• Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy.
• Manage customer delivery requirements in partnership with Customer Service and ensure correct information is provided to carriers.
• Liaise between Procurement and logistics to make sure we have competitive rates and defined service levels available for all our needed shipping modes and destinations.
• Can keep track of transportation budget and expenses, as well as proposing improvement plans to optimise flows and costs.
• Manage all Transportation invoices and submit all invoices to Accounts Payable in a timely manner.
• Ensure adherence to transportation regulations and safety standards.
• Oversee the transportation claims and related follow up all carriers.
• Monitor, track, and communicate all transportation and distribution KPIs and carrier performances.
• Perform other role specific duties as required.

Professional Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
• Minimum of 3 years of experience in logistics or supply chain management.
• Ability to efficiently and effectively learn new technology (Proprietary Lavazza tools).
• High attention to detail, with the ability to multi-task and effectively prioritize.
• Highly agile and thrives in a fast-paced working environment with an entrepreneurial mindset.
• Highly organized and strong project management skills.
• Strong collaboration and with the ability to work well cross functionally with all levels of the organization - peers to Executives.
• Ability to work in an environment of tight deadlines, and to consistently challenge and be challenged on performance results.
• Salesforce, Microsoft Excel, and SAP skills required.
• Experience working with suppliers and logistic partners.

Benefits/Perks

• Competitive Medical, Vision, Dental Benefits.
• 401K Package.
• Employee Assistance Program.
• Onsite Cafeteria and Gym (West Chester location).
• Hybrid Work Schedule.
• Ability to be barista certified.
• Monthly Lunches provided by Lavazza.
• Tuition Reimbursement.
• Performance Development Plans.
• Employee Discounts.
• Flexible business casual dress code - jean friendly!
• Free coffee, anytime!

Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Food and Beverage Services