Operations Specialist — Kitchen & Delivery Ops

CloudKitchens; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and disability保险

401(k)

Health Savings Account (HSA)

Flexible Spending Accounts (Healthcare

Paid Vacation Time

8 paid holidays per year

Job summary

CloudKitchens seeks an Operations Specialist to help run daily facility operations in our Tribeca office. You will process orders, coordinate pickups with delivery partners, and resolve issues while supporting restaurant partners and internal teams. You will perform administrative tasks, train staff, and ensure health and safety standards are met.

This role is onsite five days a week, with a base hourly rate of $18.00–$20.00. Compensation will reflect experience, skills, and qualifications.

Qualifications

• Experience coordinating logistics for delivery operations.
• Ability to troubleshoot operational issues promptly.
• Experience supporting restaurant partners and internal teams.

Responsibilities

• Process orders and prepare them for pickup by delivery partners.
• Coordinate delivery pickups and ensure timely handoffs.
• Identify and resolve operational issues quickly.
• Support restaurant partners with inquiries and requests.
• Handle administrative tasks and maintain organization.
• Train and coach team members to ensure consistent execution.
• Maintain a clean facility and monitor health and safety standards.
• Contribute to process improvements to support online food delivery growth.

Skills

Order processing

Delivery coordination

Operational troubleshooting

Training teammates

Customer support

Job description

CloudKitchens seeks an Operations Specialist to help run daily facility operations in our Tribeca office. You will process orders, coordinate pickups with delivery partners, and resolve issues while supporting restaurant partners and internal teams. You will perform administrative tasks, train staff, and ensure health and safety standards are met.

This role is onsite five days a week, with a base hourly rate of $18.00–$20.00. Compensation will reflect experience, skills, and qualifications.