On‑Demand Kitchen Ops Supervisor

CookUnity; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage through Cigna

Daily lunch provided

Growth opportunities

Job summary

CookUnity is hiring an On-Demand Operations Supervisor to support daily operations and oversight at our NYC location. The role blends hands-on leadership with platform reporting, compliance, and cost controls to ensure smooth food operations and order fulfillment across channels.

You will manage meals reheating/packing, oversee opening/closing, maintain sanitation, and monitor ordering platforms. This role suits someone who thrives independently and seeks growth in operations.

Qualifications

• Experience in food service, operations, fulfillment, or a related field.
• Familiarity with POS systems and third‑party delivery platforms
• Strong organizational, communication, and problem‑solving skills
• Ability to work independently with minimal supervision
• Flexibility to work evenings and weekends
• Ability to stand for extended periods and lift up to 50 lbs
• Must be 18+ years old and authorized to work in the U.S.
• Valid New York Food Handler’s Certification

Responsibilities

• Reheating, packaging, and fulfilling meals in accordance with CookUnity quality and food safety standards
• Opening and closing the location independently and ensuring daily operational readiness
• Maintaining cleanliness, organization, and compliance with all food safety and sanitation requirements
• Managing POS and third‑party delivery orders to ensure accurate and timely fulfillment
• Monitoring and supporting ordering platforms including Toast, DoorDash, UberEats, Grubhub, ezCater, B2B, and other channels
• Reviewing customer feedback, platform performance, and basic operational reporting
• Supporting weekly financial tracking, reconciliations, and expense reporting
• Assisting with inventory counts, waste tracking, and controllable cost oversight
• Supporting Too Good To Go, B2B, and Fraîche operations as needed
• Troubleshooting operational issues and effectively prioritizing tasks during shifts
• Supporting documentation management, compliance tracking, and SOP updates
• Assisting with onboarding, training, pilots, and special operational projects

Skills

Experience in food service/operations

POS systems

Strong organizational skills

Excellent communication

Problem-solving

Ability to work independently

Ability to lift up to 50 lbs

Tools

Toast

DoorDash

UberEats

Grubhub

ezCater

B2B platforms

Job description

CookUnity is hiring an On-Demand Operations Supervisor to support daily operations and oversight at our NYC location. The role blends hands-on leadership with platform reporting, compliance, and cost controls to ensure smooth food operations and order fulfillment across channels.

You will manage meals reheating/packing, oversee opening/closing, maintain sanitation, and monitor ordering platforms. This role suits someone who thrives independently and seeks growth in operations.