Facility Operations Runner

CloudKitchens; San Francisco (CA); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and disability ins.

Health Savings Account (HSA)

Flexible Spending Accounts

Paid vacation and holidays

Job summary

CloudKitchens is hiring a Facility Operations Associate in San Francisco. You will ensure smooth order flow, perform admin tasks, troubleshoot issues, and deliver excellent service to drivers, partners, and restaurant staff.

Responsibilities include retrieving orders from kitchens, organizing transport, and acting as the reliable face of the business in a fast-paced environment. Join us and help shape the future of food delivery.

Qualifications

• Experience in customer service, food service, or delivery app drivers is a good fit.
• Ability to lift up to 50 pounds and navigate stairs.
• Strong organizational and multitasking abilities.
• Independent problem-solving skills and clear communication.

Responsibilities

• Retrieve orders from kitchens to central processing.
• Organize and transport orders with accurate scanning and handoffs.
• Provide outstanding service to the facility team, restaurant customers, and drivers.
• Handle admin tasks and keep facilities clean; be the go-to problem solver.

Skills

Customer service

Multitasking

Problem solving

Communication

Job description

Compensation $20.00 - $21.50/hour

Description

Join CloudKitchens as a Facility Operations Associate!

Ready to thrive in our dynamic environment? As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service.

About the Role:

Organize and transport food orders with accurate scanning and smart handoffs.

Handle admin duties, maintain clean facilities, and be the go-to problem solver.

Create a community bridge between CloudKitchens, restaurant partners, and drivers.

What You’ll Do:

Be the reliable face of our business.

Retrieve orders from kitchens to central processing.

Provide outstanding service to the facility team, restaurant customers, and drivers.

Qualifications:

Ability to lift up to 50 pounds and navigate stairs.

Excellent organizational and multitasking skills.

Independent problem-solving ability.

Effective communication skills in person and electronically.

Positive attitude in a fast-paced environment.

Previous experience in Customer service, food service, or delivery app drivers are usually a good fit.

About CloudKitchens : We’re an ambitious tech startup revolutionizing food delivery - you can watch a quick video about what we do here. Join us and shape the future of food delivery!

• Shift Availability: We operate 7 days a week, from morning to night - share your availability, and we’ll match you with the right facility/shift.
• Expected Hours: from15h/week to FTE (40h/week)
• Physical Setting: Quick service & fast-food restaurant
  

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Benefits Summary (Full Time)

Medical, dental, and vision insurance (multiple plans, incl. HSA options)

Company-paid life and disability insurance (short- and long-term)

Voluntary insurance: accident, critical illness, hospital indemnity

Optional supplemental life insurance for self, spouse, and children

Health Savings Account (HSA)

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

401(k)

Paid Vacation Time (1h for every 52h worked)

8 paid holidays per year

Benefits Summary (Part Time)

Paid Vacation Time (1h for every 52h worked)

8 paid holidays per year

Benefits are subject to change at the company’s discretion. CSS accepts applications on an ongoing basis.