Operations Specialist, Information Governance - Client Services

Jones Day

Chicago (IL)

On-site

USD 75,000 - 85,000

Full time

13 days ago
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Benefits offered by this job

Competitive salary
Medical, Dental, Vision insurance
401(k) Retirement
Life & Disability Insurance
Paid time off

Job summary

Jones Day seeks an Information Governance Operations Specialist in Chicago to implement the firm’s information governance plan, manage retention policies, legal holds, and tracking of related processes. The role collaborates with Analysts, Technical Support Services, and records teams.

The candidate should have a degree in CS or information science and familiarity with information management and tools like Excel, SharePoint, and Smartsheet. Starting salary in Chicago is $75,000–$85,000.

Qualifications

  • Bachelor's or Associate degree in CS, information science, or related field preferred or considered with relevant experience.
  • Experience or exposure to information management, databases, or related coursework.
  • Substantial familiarity with Microsoft Office products, SharePoint or Smartsheet.
  • Experience in a business or professional services environment.

Responsibilities

  • Responsible for implementing the Firm’s information governance plan and retention policies.
  • Coordinate, track and record tasks related to legal holds and information barriers, with AG/Support teams.

Skills

Information governance
Database basics
Information management

Education

Bachelor's/Associate degree in CS or Information Science

Tools

Microsoft Excel
Microsoft SharePoint
Smartsheet

Job description

Jones Day is a global law firm with 40 offices in major centers of business and finance throughout the world. Covering 19 countries on five continents, our unique governance system foster an unparalleled level of integration and contributes to our ranking as one of the best in the world in client service.

Jones Day seeks to employ the most qualified people, capable of delivering superior client service through professional excellence and teamwork, for every position in the Firm. We offer competitive compensation and benefits in a stimulating work environment.

Are you interested in the opportunity to work for a global leading law firm that will give you the experience and exposure you need to build your knowledge and skills as well as advance your career? If you are, then Jones Day may be the firm for you.

Summary of Essential Duties and Responsibilities:

The Information Governance Operations Specialist is responsible for implementing aspects of the Firm’s strategic plan relating to the effective management of client information. The Specialist assists with the coordination, tracking and recording tasks associated with retention policies, ethical wall (information barriers), legal holds and other related processes. The Specialist works closely with the Information Governance Analysts, Technical Support Services team, office records personnel and other members of the Firm Client Services group.

TheSpecialist requires some knowledge of common technology solutions for storinginformation in a database format (suchas Microsoft Excel, SmartSheet or others) and some exposure to informationmanagement or coursework in Computer Science in an educational or workenvironment. The Specialist primarily works within the Information Governancebut may interact with members of the practice groups, office staff and internalteams to gather and record process tracking information.

Required Qualifications:
  • Bachelor’s or Associate’s degree in fields related to computer science, information science or related field is preferred. Relevant work experience will also be considered.
  • Experience or exposure to information management, databases or coursework in related field.
  • Substantial familiarity with Microsoft Office products, SharePoint or Smartsheet required.
  • Experience working in business or professional services environment.

Jones Day offers competitive salaries and benefits to all employees. Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job-related factors. The starting salary range for this Chicago position is $75,000 to $85,000.

Jones Day offers a comprehensive benefit program which currently includes Paid Time Off; Paid Holidays; Medical, Dental and Vision insurance; Personal Assistance Program; 401(k) Retirement; Disability, and Life, Accident and Business Travel insurance; Life insurance, Backup Care and Tutoring for Dependents.

Jones Day is an Equal Opportunity Employer
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