Operations Specialist

Brookdale Senior Living; Seattle (WA); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Operations Specialist to support senior living communities across the Pacific Northwest. This role involves extensive travel and requires leveraging executive director experience to enhance resident care and operational efficiency. The successful candidate will assist in various management functions, including staff training, budget oversight, and regulatory compliance, ensuring that operations align with strategic initiatives to foster a positive environment for both residents and staff. This opportunity offers a chance to make a meaningful impact in the lives of seniors while enjoying a comprehensive benefits package.

Benefits

Health Insurance

Life Insurance

Retirement Plans

Tuition Reimbursement

Pet Adoption Reimbursement

Associate Discounts

Incentive Plans

Qualifications

• Experience in managing senior living facilities or similar environments.
• Strong understanding of healthcare regulations and compliance.

Responsibilities

• Assist in supervising operations and management in senior living communities.
• Support recruitment and retention of qualified staff.
• Ensure compliance with healthcare regulations and quality standards.

Skills

Supervision

Quality Assurance

Regulatory Compliance

Staff Training

Resident Care

Budget Management

Problem Solving

Education

Bachelor's Degree in Healthcare Management or related field

Job description

Description

Assists directors of CCRCs, retirement communities, or assisted living residences with supervision and management on a temporary, extended, or as-needed basis. Responsibilities may include filling in during management vacancies, start-up phases, acquisitions, vacations, leaves of absence, or supporting a Regional Vice President with special projects.

Functions in multiple roles including supervising, quality assurance, training, regulatory compliance, and direct resident care as needed. Ensures operations align with value drivers and strategic initiatives to enhance customer satisfaction, staff satisfaction, occupancy, culture, and operational effectiveness.

Assists in recruiting and retaining qualified staff, fostering a positive team environment, and may participate in hiring processes. Supports marketing, outreach, resident admissions, assessments, and discharge procedures. May conduct or assist with staff performance reviews and identify training needs.

Helps resolve budget discrepancies, addresses resident or family concerns, maintains facility cleanliness and safety, and ensures OSHA compliance. Supports healthcare management in service plan reviews, supervises resident care documentation, and manages subordinate supervisors across various departments such as marketing, food service, housekeeping, and maintenance.

This description provides an overview of the role; additional duties may be assigned as needed.

Position Details

Operations Specialist at Brookdale Senior Living, based in Washington State, supporting communities throughout the Pacific Northwest. This role involves 100% travel and leverages executive director experience to serve seniors effectively.

Benefits include health, life, and retirement plans, tuition reimbursement, pet and adoption reimbursements, associate discounts, and incentive plans. Brookdale is committed to diversity and supporting military personnel and their families in career development and naturalization processes.