COMPLEX FACILITIES MANAGER

Compass Group USA; Saint Joseph (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA’s ESFM division seeks a Complex Facilities Manager to assist with healthcare facility operations and service quality. You will oversee staff hiring and development, organize office services, manage vendors, and ensure safety, compliance, and efficient purchasing/reporting.

The role emphasizes leadership, vendor coordination, and budget oversight within a customer-focused environment, supporting high standards of facility performance.

Qualifications

• High School diploma or GED is required; Bachelor’s Degree or equivalent work experience preferred
• Minimum of 3 years of management experience in facilities services or similar field
• Ability to meet deadlines and make sound decisions under pressure
• Strong customer service and clear written/verbal communication skills
• Experience with outside vendors, AP/AR, and budget management preferred
• Proficient with Internet and Microsoft Office (Word, Excel, PowerPoint, Outlook)

Responsibilities

• Management duties including hiring, professional development, staff communication, performance reviews, and team accountability
• Office services: organize daily activities, project/move management, policies, vendor contracts, onboarding, intranet updates, and events
• Vendor management: vendor relations, coordination, performance monitoring, and vendor research
• Safety and security: ensure facility safety, emergency plans, regulatory compliance, after-hours contact, and staff training
• Purchasing and reporting: manage financial reports, attendance, payroll, inventory, and service reporting

Skills

Team management

Customer service

Vendor management

Budget management

Decision making

Communication skills

Problem solving

Education

HS diploma or GED

Bachelor’s degree or equivalent

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Internet proficiency

Job description

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Position Title: COMPLEX FACILITIES MANAGER

Other Forms of Compensation: none

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

Working as the Complex Facilities Manager,you are responsible for assisting with the overall management and operations of the healthcare facility ensuring that services offered to the customers is of superior quality.

Key Responsibilities:

• Management duties including the hiring process of the team, professional development within the team, communication with staff members, performance reviews, and personal responsibility for the Facility team
• Office Services including organizing and managing daily activities and events, project and move management, development of office standards and policies and procedures, management of vendor contracts, new hire orientation assistance, communication of events or service announcements, monthly newsletter, and maintenance of intranet pages
• Vendor management including vendor relations, coordination with outside vendors, performance and quality level monitoring, and researching new vendors
• Safety and Security including ensuring safety and security for the facility, emergency response plans, compliance with all local regulatory requirements, function as the after-hours contact for property management, and training of office emergency procedures
• Purchasing and Reporting including managing and tracking all financial reports, attendance, payroll, maintain inventory, service reports and accomplishments

Qualifications:

• High School diploma or GED required; Bachelor’s Degree or equivalent work experience preferred
• Minimum of 3 years management experience with increasing levels of responsibility within facilities services or other service related field preferred
• Ability to meet deadlines and make sound decisions in stressful situations
• Strong customer service skills required with the ability to communicate effectively in verbal and written form
• Ability to identify strong talent that compliments and contributes to the client’s environment
• Experience in working with outside vendors, accounts payable/receivable, and budget management preferred
• Proficiency using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook

Associates at ESFM are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.