Operations Specialist

Cushman & Wakefield; Austin (TX); Remote; USD 60,000 - 70,000; Full time

Job summary

A leading company in Facilities Management seeks an administrative professional for a remote position, offering competitive salary and comprehensive benefits. The role includes managing expense allocations, auditing datasets, and providing customer support, requiring a Bachelor's degree and related experience.

Benefits

Comprehensive benefits package including health, vision, and dental insurance

Supportive and collaborative work environment

Opportunity for career advancement

Qualifications

• 4+ years in administration or customer service/support.
• Intermediate skills in Microsoft Office and other tools.
• Ability to effectively communicate and build relationships.

Responsibilities

• Manage expense allocations and travel receipt reconciliation.
• Audit datasets and provide corrections.
• Support operations and ensure timely responses.

Skills

Communication

Relationship Building

Multi-tasking

Education

Bachelor’s Degree in Business Administration or equivalent experience

Tools

Microsoft Office

Workday

Smartsheet

ServiceNOW

UKG Kronos

Job description

Employer Industry: Facilities Management

Why consider this job opportunity:
- Salary up to $70,000.00
- Opportunity for career advancement and growth within the organization
- Work remotely, with flexibility for those in the eastern or central time zones
- Comprehensive benefits package including health, vision, and dental insurance
- Supportive and collaborative work environment focused on process improvement
- Chance to contribute to special projects aimed at improving efficiency and reducing costs

What to Expect (Job Responsibilities):
- Own processes related to expense allocations and travel receipt reconciliation
- Audit datasets and submit corrections through proper channels and software
- Manage incoming requests and escalation paths, ensuring timely and accurate responses
- Create and maintain documentation related to training, policies, procedures, and best practices
- Provide task coverage and escalation support for Operations Administrators

What is Required (Qualifications):
- Bachelor’s Degree in Business Administration or equivalent experience preferred
- At least 4 years of administration or customer service/support experience
- Intermediate computer skills, including Microsoft Office; experience with Workday, Smartsheet, ServiceNOW, UKG Kronos is a plus
- Ability to multi-task and resolve a variety of issues
- Strong relationship-building and communication skills

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced, remote work environment
- Willingness to travel up to 10% annually
- Passion for helping others and strong customer service orientation

#FacilitiesManagement #RemoteWork #CareerOpportunity #CompetitivePay #ComprehensiveBenefits

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."