Operations Specialist

Flexcar; Auburn (MA); On-site; USD 49,000 - 55,000; Full time

Benefits offered by this job

PTO

401(k) with company match

Healthcare coverage from day one

Discounted employee rate

Weekly pay

Employee referral bonus

Job summary

Flexcar is seeking an Operations Specialist to work onsite in Auburn, MA. The role requires cleaning and detailing a high volume of cars, performing quality checks, and inventory scanning while collaborating with frontline teams.

You will use a company smartphone, manage daily tasks, and support the vehicle optioning and delivery processes. The job offers a full benefits package from day one and a dynamic, growth-oriented work environment.

Qualifications

• Must have valid driver’s license and an acceptable driving record
• Ability to work outdoors in varying weather conditions
• Excellent verbal and written communication skills
• Strong multitasking and time-management abilities
• Willingness to work days, evenings, weekends and holidays

Responsibilities

• Clean and detail a high volume of cars inside and out to meet Flexcar standards
• Assess vehicle quality and damage using our technology
• Communicate with team members using a smart device
• Complete readiness and return checklists accurately and quickly
• Complete infleet inspections and the vehicle optioning process
• Take high-quality images for website display
• Conduct daily inventory scans and assist with reconciliation
• Work on special projects with timelines and stakeholders
• Organize and label vehicle parking and inventory
• Address issues to return vehicles to customers quickly
• Maintain Flexcar facilities and property to standards
• Assist order delivery team to deliver customer cars as needed
• Perform other tasks as directed by leads and managers

Job description

Job Title: Operations Specialist

Location: Onsite in Auburn, MA

Employee Type: Non-Exempt, Full-Time

Pay Rate: $24/hr. + Full Benefit Package(day one)

The Operations Specialist is a key employee at Flexcar that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet Flexcar standards, ensuring all quality checks are being done through various apps and checklists, taking quality photos of vehicles for display on our website, and inventory scanning. You will primarily be stationed outdoors in one of our market locations while you perform your daily tasks.

What You’ll Do:

• Clean and detail a high volume of cars inside and out to meet Flexcar standards
• Assess vehicle quality and damage by using our technology
• Communicate with other Flexcar team members using a smart device
• Complete readiness and return checklists accurately and quickly
• Complete infleet inspections and the vehicle optioning process
• Use our technology to take consistent high-quality images for our website
• Conduct accurate, daily complete inventory scans, and assist with reconciliation process
• Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market.
• Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars
• Address issues with vehicles to return them to customers as quickly as possible.
• Maintain all Flexcar facilities and property to company standards
• Assist the order delivery team to deliver customer cars for orders, as needed
• Complete other assigned tasks from team leads and managers as directed

What You’ll Love About this Role:

• Being a core member of the Operations Team – our customer safety depends on you!
• Being part of an automotive company that recognizes talent – where you can make a difference.
• We are growing quickly – which means your career can grow quickly with us too!

What Drives Success for this Role:

• Being an effective multitasker with strong time management skills
• Tech savviness – you'll be using a company provided smartphone throughout your day to manage tasks
• Ability to work in a customer-centric environment
• Excellent verbal and written communication skills
• Operating as a team player in a fast-paced environment
• Flexibility to workdays, evenings, weekends and/or holidays
• Willingness to work outdoors (weather and other conditions vary)
• Ability to carry tools and marketing materials (up to 50 lbs.)
• Valid driver’s license and an acceptable driving record (per company standards)
• At least 18 years old

What Tops The Tank

• Rest & Relax!Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 40 hours of Sick time.
• Save for Your Future!401(k) with company match from day one of hire
• Benefits:Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance
• Drive a Flexcar!Discounted employee rate on Flexcar products and no annual membership fee
• Weekly PayandEmployee Referral Bonus

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer.

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.