Operations Site Coordinator (Program Admin Specialist II) - Fauquier Campus

Virginia Community Colleges; Virginia (MN); On-site; USD 60,000 - 83,000; Full time

Job summary

Laurel Ridge Community College seeks a Workforce Operations Site Coordinator at its Fauquier Campus to manage day-to-day operations and the OR function. You will coordinate with college staff to schedule rooms for Workforce classes and serve as the primary contact for students seeking information about Workforce Solutions programs.

The role reports to the Middletown Operations Supervisor, offers a Monday–Thursday 8am–5pm schedule with one telework day per week, and a salary range of

Qualifications

• Proven subject matter knowledge, evidenced by training, experience, and/or credentials.
• Demonstrated front-facing customer service experience.
• Previous supervisory experience.
• Demonstrated process management skills/experience.
• Evidence of clear communication while working with the public in writing (emails), on the phone or in person.
• Able to work with all departments across the college including Advising, AVPs, B&G, students and parents.

Responsibilities

• Manage the day-to-day operations and registration function at the Fauquier Campus Workforce Solutions office.
• Collaborate with college staff to schedule rooms for Workforce classes.
• Serve as the main contact with other departments on campus and with the public for Workforce Solutions programs.

Skills

Subject matter knowledge

Customer service

Supervisory experience

Process management

Clear communication

Cross-department collaboration

Tools

CRM software

Job description

Please see Special Instructions for more details.

Role Code 19212-SW

FLSA

FLSA Exempt

Pay Band

Pay Band 05

Position Number

Position Number 29800069

Agency

Agency Laurel Ridge Community College

Division

Division Laurel Ridge Community College (Div)

Hiring Range The hiring range for this position is $59,754.00-$82,712.00.

Emergency/Essential Personnel No

EEO Category

EEO Category 6-Administrative Support

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Monday through Thursday: 8am-5pm and Fridays 4 hour rotating schedule (either 8am-noon or noon-4pm). This position offers 1 day per week of telework, according to organizational procedures.

Sensitive Position

Sensitive Position No

Job Description

The Workforce Operations Site Coordinator will manage the day-to-day operations and registration (OR) function at the Fauquier Campus Workforce Solutions office. In addition to managing the OR function, they will collaborate with college staff to schedule rooms for Workforce classes. This position is the primary and first point of contact for potential and existing students seeking information about Workforce Solutions classes/programs at the Fauquier Campus requiring the candidate to develop a strong working knowledge of the programs. The coordinator will also serve as the main contact with other departments on campus and will work closely with the Middletown Operations Supervisor.

Work Schedule

Monday through Thursday: 8am-5pm and Fridays 4 hour rotating schedule (either 8am-noon or noon-4pm). This position offers 1 day per week of telework, according to organizational procedures.

Compensation and Benefits

The hiring range for this position is $59,754.00-$82,712.00. The position is classified staff and as such is eligible for the benefits package offered by the Commonwealth of Virginia for state agencies. For more information, please visit www.dhrm.virginia.gov.

Click here to learn about Laurel Ridge Community College.

Laurel Ridge Community College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a diverse environment, and strongly encourages applications from women, minorities, individuals with disabilities, and veterans. In compliance with the Americans with Disabilities Act ( ADA ), Laurel Ridge will provide, if requested, reasonable accommodation to applicants in order to provide access to the application, interviewing, and selection process. Please email [e-mail] for further information.

Sponsorship of an employee’s work authorization takes time and requires an ongoing financial investment. Therefore, Laurel Ridge Community College does not have funding to sponsor potential employees in the US on a work visa and F-1 post-completion Optional Practical Training ( OPT ). We consistently follow this funding model to ensure our practices are not discriminatory. Exceptions would require approval from the college president.

Laurel Ridge Community College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities. While honoring bona fide occupational exceptions as needed, the college shall promote and maintain equal employment and educational opportunities without regard to race, color, religion, disability, sex, sexual orientation, gender identity, ethnicity, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, status as a veteran, national origin, or other non-merit factors. The college also promotes a safe working environment and prohibits sexual misconduct, including sexual violence and harassment. Know your rights!

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Required Qualifications

• Proven subject matter knowledge, which may be evidenced by training, experience, and/or credentials.
• Demonstrated front-facing customer service experience.
• Previous supervisory experience.
• Demonstrated process management skills/experience.
• Evidence of clear communication while working with the public in writing (emails), on the phone or in person.
• Able to work with all departments across the college including Advising, AVPs, B&G, students and parents.

Additional Considerations

• Evidence of database experience and/or working with a Customer Relationship Management ( CRM ) tool is preferred.
• Customer Service in an in-person Higher Education office environment preferred.
• Evidence of experience performing financial transactions preferred.

Operation of a State Vehicle

Operation of a State Vehicle No

Supervises Employees

Supervises Employees No

Required Travel

Travel as per any required duties of the position, such as to sites/campuses and any training. Ability to cover assignments throughout the college service region as necessary for the job is required.

Posting Number

Posting Number CLS_4739P

Recruitment Type

Recruitment Type General Public - G

Number of Vacancies

Number of Vacancies 1

Job Open Date

Job Open Date 09/10/2026

Job Close Date

Job Close Date 09/24/2026

Contact Name

Contact Name Kris Iden

Additional Information

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required fields are indicated with an asterisk (*).

Required Documents

• Resume
• Cover Letter/Letter of Application
• Other Document
• Alternative Hiring Process Letter
• SF-50 (Documentation of involuntary separation from Federal Agency)