Director of Contract and Customized Training

Virginia Community Colleges

Charlottesville (VA)

On-site

USD 80,000 - 95,000

Full time

5 hours ago

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Job summary

Piedmont Virginia Community College (PVCC) seeks a Director of Contract and Customized Training to lead the design, sale, delivery, and financial performance of customized training for employers across its service region. The role oversees contract development, instructor coordination, and stakeholder engagement, ensuring high-quality workforce solutions.

Under the Executive Director of Workforce Development and Corporate Partnerships, you will manage revenue targets, pricing, and program

Qualifications

Requires strong consultative selling and account management skills.
Experience designing and coordinating training solutions for adult learners across industries.

Responsibilities

Lead design, sale, delivery, and financial performance of customized training.
Serve as primary relationship manager for employers across the service region.
Negotiate and draft training agreements and manage end-to-end contract execution.
Monitor contract compliance and renewals; coordinate instructor scheduling and facilities.

Education

Bachelor's degree or higher in related field

Additional education in business/Human Resources

Job description

Director of Contract and Customized Training

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Posting Summary

Working Title

Working Title Director of Contract and Customized Training

Role Title

Role Title Education Administrator II

Role Code

Role Code 29134-SW

FLSA

FLSA Exempt

Pay Band

Position Number

Position Number 28200092

Agency

Agency Piedmont Virginia Community College

Division

Division Piedmont Virginia Community College (Div)

Work Location

Hiring Range

Hiring Range $80,000 - $95,000

Emergency/Essential Personnel No

EEO Category

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

40 hours weekly, with operational hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, with the possibility of a modified schedule in the summer, based on business needs. This is a full-time position providing in-person services on PVCC’s main campus in Charlottesville.

Sensitive Position

Sensitive Position No

Job Description

Piedmont Virginia Community College ( PVCC ) is a nonresidential two-year institution of higher education that serves Central Virginia – principally residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa and Nelson. Our scenic campus is located in Albemarle County, Virginia. We are one of 23 community colleges in Virginia that comprise the Virginia Community College System ( VCCS ).

Director of Contract and Customized Training

POSITION SUMMARY

Under the direction of the Executive Director of Workforce Development and Corporate Partnerships, the Director of Contract and Customized Training leads the design, sale, delivery, and financial performance of customized training for employers across the college service region. The Director serves as the primary relationship manager for business, industry, government, and nonprofit clients, translating employer talent needs into training solutions and managing each engagement from initial needs assessment through contract execution, delivery, evaluation, and renewal. The position carries direct responsibility for a revenue portfolio and works in close collaboration with the Executive Director of Workforce Development and Corporate Partnerships and the Director of Workforce Programs to ensure coordinated, seamless service delivery across the division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Business Solutions and Employer Engagement

Coordinating with the Executive Director of Workforce Development and Corporate Partnerships build and manage a pipeline of employer prospects across the college service region, including the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson.
Conduct consultative needs assessments with employers to identify skill gaps and translate findings into scoped training solutions with defined outcomes.
Collaborating with the Executive Director and the Director of Workforce Programs, maintain active working relationships with regional economic development and workforce partners, including chambers of commerce, the local workforce development board, industry associations, and regional economic development organizations.
Represent contract and corporate training at employer events, industry roundtables, and business outreach activities, and support the Executive Director in regional partnership meetings.
Track all prospect, client, and engagement activity in the division customer relationship management and registration systems, and maintain accurate, current records.

Contract Development and Management

Negotiate and draft training agreements that define scope of work, deliverables, schedule, pricing, cancellation terms, and performance measures.
Route agreements through college review and approval in accordance with the Virginia Public Procurement Act, Virginia Community College System policy, and college business office procedures.
Manage contract execution end to end, including scheduling, instructor assignment, and collaborating with workforce staff and employer partners to coordinate facilities and equipment, materials, participant registration, invoicing, and close out.
Monitor contract compliance and deliverable completion, resolve service issues, and document changes through written amendments.
Conduct post engagement debriefs with clients and convert completed engagements into renewals and expanded scopes of work.

Program Design and Instructional Quality

Develop customized curriculum in partnership with subject matter experts, faculty, and industry credentialing bodies, and align offerings to recognized credentials where possible.
Recruit, onboard, schedule, and evaluate contract instructors and adjunct workforce trainers, and support their instructional effectiveness.
Ensure training is delivered in formats responsive to employer operations, including on site, online, hybrid, shift based, and compressed schedules.
Evaluate program quality through participant assessment, employer satisfaction, and completion and credential attainment data, and act on results.
Coordinate with the Director of Workforce Programs so that open enrollment and contract offerings reinforce one another and avoid duplication, and with credit academic deans on articulation, credit for prior learning, and shared instructional resources.

Revenue, Budget, and Fiscal Performance

Meet an annual revenue target for the contract and corporate training portfolio and report progress against target on a schedule set by the Executive Director.
Develop pricing for each engagement using a cost model that accounts for instructional cost, materials, overhead, and margin, and confirm pricing decisions with the Executive Director.
Monitor program level profit and loss, forecast revenue and expense, and adjust delivery models and pricing to sustain financial viability.
Prepare accurate and timely billing documentation, monitor accounts receivable in coordination with the business office, and follow up on outstanding balances.
Maintain records sufficient to support audit, and reconcile enrollment, contract, and revenue data across systems.

Funding Streams and Compliance

Apply Virginia workforce funding tools to employer engagements, including the Virginia Jobs Investment Program, FastForward and the Workforce Credentials Grant, FANTIC , and Registered Apprenticeship, and advise employers on eligibility and application steps.
Ensure programs meet reporting and eligibility requirements associated with WIOA , the Eligible Training Provider List, and VCCS noncredit reporting.
Provide accurate program data, deliverable documentation, and outcome reporting for all training contracts and grant funded training in coordination with the Business Office, Office of Grants and the Executive Director.

Leadership and Supervision

Supervise assigned contract instructors, including hiring recommendations, work assignment, performance evaluation, and professional development.
Serve as a collaborative peer to the Director of Workforce Programs in division planning, resource allocation, and problem solving.
Contribute to division goal setting, annual planning, and budget development at the request of the Executive Director.
Serve on college committees as assigned and support division participation in college events.
Perform other duties as assigned.

REQUIRED KNOWLEDGE , SKILLS , AND ABILITIES

Consultative selling and account management skills, with demonstrated ability to move an employer relationship from first contact to signed agreement.
Working knowledge of contract development, pricing, budgeting, and profit and loss analysis in a revenue generating program.
Knowledge of workforce and economic development systems, employer training funding sources, and industry credentialing.
Ability to design and coordinate training solutions for adult learners across multiple industries and delivery formats.
Strong written and oral communication skills, including proposal writing and presentation to executive audiences.
Ability to manage multiple simultaneous projects with competing deadlines and to work independently in a service-oriented manner.
Proficiency with customer relationship management systems, registration and student information systems, and standard office productivity software.
Ability to work collaboratively across credit and noncredit units and with external partners.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Minimum of three years of progressively responsible experience in contract training, corporate training, business development, or workforce program management.
Demonstrated experience developing and managing employer or client relationships, including experience negotiating or administering agreements.
Experience managing a budget or a revenue generating program.
Valid driver license and ability to travel throughout the college service region.

Additional education in business, education, human resource development, or a related field from a regionally accredited institution, or comparable years of directly related professional experience.
Experience in a community college workforce development or continuing education division.
Experience with Virginia workforce funding programs, including the Virginia Jobs Investment Program, FastForward, and Registered Apprenticeship.
Experience supervising instructors.
Experience with industry credentialing in high demand regional sectors such as healthcare, biotechnology and life sciences, advanced manufacturing, information technology, skilled trades, and public safety.
Demonstrated record of meeting or exceeding revenue targets.

Operation of a State Vehicle

Supervises Employees Yes

Required Travel

within the college service area

Posting Number

Posting Number CLS_4690P

Recruitment Type

Recruitment Type General Public - G

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 08/26/2026

Job Close Date

Job Close Date 09/27/2026

Agency Website

Agency Website pvcc.edu

Contact Name

Phone Number

Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required fields are indicated with an asterisk (*).

Required Documents