Operations & Shipping Clerk — Customer Service

ID Logistics US; New Jersey; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) matching

STD/LTD

Paid time off

Open culture

Job summary

ID Logistics US in New Jersey is seeking a window associate for a fast-paced environment that supports shipping, receiving, and billing processes. You will assist customers, verify shipments against bills, and set daily delivery appointments while maintaining accurate records.

The role requires strong communication, reliable data entry, and the ability to multi-task in a busy warehouse setting, with adherence to safety and corporate GMP standards.

Qualifications

• High school diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Responsibilities

• Provides customer service assistance to customers and manages incoming calls.
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
• Set daily delivery appointments.
• Process incoming deliveries.
• Process completed loads.
• Resolve any issues with shipping and/or receiving with internal staff.
• Files paperwork daily.
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Skills

Customer service

Written communication

Verbal communication

Multi-tasking

Data entry

Computer skills

Education

High School Diploma or GED

Job description

ID Logistics US in New Jersey is seeking a window associate for a fast-paced environment that supports shipping, receiving, and billing processes. You will assist customers, verify shipments against bills, and set daily delivery appointments while maintaining accurate records.

The role requires strong communication, reliable data entry, and the ability to multi-task in a busy warehouse setting, with adherence to safety and corporate GMP standards.