Operations - Shipping Clerk

Hamilton-Ryker; Jackson (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Hamilton-Ryker in Jackson, Tennessee is seeking an Operations & Shipping Clerk to keep paperwork moving and shipments on track in a fast-paced manufacturing environment. You will run daily reports, enter data, prepare correspondence, answer phones, and communicate clearly with internal and external customers to ensure on-time delivery.

This role emphasizes accuracy, teamwork, safety, and continuous improvement, offering a hands-on position where detail-oriented people help the operation run

Qualifications

• High school diploma or equivalent.
• Working knowledge of Microsoft Office, especially Outlook, Word, and Excel.
• Strong computer, data-entry, organization, and clerical skills.
• Clear written and verbal communication with a customer-service mindset.
• The ability to prioritize, manage deadlines, and stay focused when the pace picks up.
• A dependable, safety-minded approach and a willingness to support the team.

Responsibilities

• Run daily reports, enter data, download records, and complete paperwork that supports production and shipping.
• Prepare correspondence, forms, counts, and documents with accuracy and on-time completion.
• Answer phones, monitor email, organize completed paperwork, and communicate clearly with internal and external customers.
• Research and help resolve routine operational or shipping issues.
• Participate in continuous-improvement and corrective-action activities.
• Support a safe, organized workplace. Follow safety and quality procedures and assist with 5S and housekeeping.

Skills

Data entry

Organization

Clerical skills

Customer service mindset

Deadline management

Safety-minded

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Operations & Shipping Clerk

Keep the paperwork moving, the details accurate, and the shipments on track.

ROLE FOCUS

Operations + Shipping

SETTING

Manufacturing / Warehouse

PACE

Deadline-driven teamwork

The Opportunity

Are you the person who spots the missing detail before it becomes a problem? In this role, you’ll be the behind-the-scenes organizer who helps operations and shipping stay accurate, responsive, and ready to roll. You’ll balance reports, data entry, paperwork, communication, and problem-solving in a fast-moving manufacturing environment.

What You’ll Do

• Keep information flowing. Run daily reports, enter data, download records, and complete the paperwork that supports production and shipping.
• Own the details. Prepare correspondence, forms, counts, and documents with a sharp eye for accuracy and on-time completion.
• Stay connected. Answer phones, monitor email, organize completed paperwork, and communicate clearly with internal and external customers.
• Solve the small stuff before it gets big. Research and help resolve routine operational or shipping issues.
• Make work better. Participate in continuous-improvement and corrective-action activities.
• Support a safe, organized workplace. Follow safety and quality procedures and pitch in with 5S, housekeeping, and other duties as needed.

What Success Looks Like

• Reports, counts, paperwork, and system entries are accurate and completed on time.
• Shipping and production teams have the information they need to meet delivery expectations.
• Questions are handled professionally, and routine issues are followed through to resolution.
• Safety concerns, hazards, and quality issues are reported promptly.
• Time and company resources are used efficiently and responsibly.

What You Bring

• High school diploma or equivalent.
• Working knowledge of Microsoft Office, especially Outlook, Word, and Excel.
• Strong computer, data-entry, organization, and clerical skills.
• Clear written and verbal communication with a customer-service mindset.
• The ability to prioritize, manage deadlines, and stay focused when the pace picks up.
• A dependable, safety-minded approach and a willingness to support the team.

Extra Points For

• Two or more years of warehouse, shipping, or inventory-control experience in a manufacturing environment.
• Experience with ERP, material-planning, logistics, supply-chain, or related data-entry systems.

Work Environment & Physical Requirements

This position combines computer-based clerical work with time in an active manufacturing or warehouse environment. Depending on the assignment, the role may involve:

• Frequent computer use, keyboarding, reading, and sustained attention to detail.
• Standing or walking for extended periods and lifting or moving items up to 50 pounds.
• Bending, reaching, crouching, pushing, pulling, climbing, and other physical activity.
• Exposure to noise, temperature changes, dust, fumes, machinery, or other industrial conditions.
• Required personal protective equipment and variable schedules, including overtime, weekends, holidays, or rotating shifts when business needs require.

Why You’ll Like It Here

You’ll have a front-row seat to how products and shipments move from plan to reality. If you enjoy organized work, practical problem-solving, and being the person a busy team can count on, this could be a great fit.